Child Care Business Technician

State of Vermont • Waterbury, CT

4d • Hybrid

About The Position

The Child Development Division (CDD) is hiring a Child Care Business Technician (CCBT) to work within our Child Care Licensing Unit. CCBTs work on a team with twenty-seven (27) child care licensing staff who conduct administrative, data, regulatory, and educational work needed to regulate all licensed afterschool, center based, and family child care programs, including all preschool programs. This position needs attention to detail, extensive data entry, the ability to assess programs' compliance against standards described within established licensing regulations, and strong customer service skills. We pride ourselves on providing a level of support that meets the diverse needs of the child care providers we serve around the state. This position will perform their duties under the general direction of a Licensing Supervisor and requires an ability to work independently. All CDD staff perform their respective functions with the goal of ensuring that the division's work is client-centered, supports equitable outcomes, and high-impact. This is a hybrid office-based/remote position based at the Waterbury State Office Complex.

Requirements

• Effective time-management skills, and the ability to maintain focus throughout the day.
• Working knowledge and skills with trauma-informed practices.
• Working knowledge of the principles of office management and the ability to apply these principles to office operations.
• Ability to maintain confidentiality and objectivity.
• Ability to prepare and maintain appropriate records and reports.
• Ability to effectively use office computer applications (e.g. Microsoft Word, Excel, Outlook E-Mail, OnBase), and other forms of technology.
• Ability to communicate effectively orally and in writing.
• Ability to develop and maintain effective working relationships.
• Ability to create and maintain streamlined and efficient filing systems to track your work.
• Experience professionally supporting diversity, equity, and inclusion (DEI) initiatives or goals.
• Two years or more of full-time college coursework OR an associate's degree or higher AND two (2) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management). OR A high school diploma or equivalent AND three (3) years or more of experience at or above a technical level in program administration (such as administering components of a licensing and certification program, or records management).

Nice To Haves

• Considerable knowledge of child care program requirements regarding fire safety, health, and environmental permit systems in Vermont (some of this knowledge can be attained while working in this position).
• Considerable knowledge of the variety of resources supporting childcare facilities, pre-school programs, and registered or licensed family childcare home programs in Vermont.
• Working knowledge of the legal basis for childcare regulation in Vermont, due process, and of all current childcare regulations for any type of childcare license.

Responsibilities

• Processing applications for licensed child care facilities, pre-school programs, registered or licensed family childcare home, and after school programs. This includes case managing the application process by providing technical assistance as needed.
• Ensuring permits are obtained and/or assessments completed by other permitting agencies as required.
• Evaluating child care staff credentials to determine compliance with education and training standards.
• Recommending licensure or denial of licensure for programs being regulated.
• Preparing compliance reports to be used by Licensing Field Specialists during licensing compliance visits.
• Processing background clearances to ensure individuals who meet prohibited person criteria do not work or volunteer in a licensed program or family child care.
• Maintaining case records and files.

Benefits

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• A State defined benefit pension plan
• A deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree