Chief Technology Officer

JMS Technical Solutions•Buffalo, NY

3d•Hybrid

About The Position

Our client, a managed services provider in Western New York, is seeking a Chief Technology Officer to join their team! This is a hybrid/full-time/direct-hire position. A growing technology-services company is seeking a Chief Technology Officer to define and govern its technology strategy, strengthen its technical capabilities, and develop scalable, profitable technology services. The CTO owns the technical framework within which the company operates, including technology strategy, architecture and standards, cybersecurity direction, service and platform strategy, vendor relationships, technology lifecycle planning, and innovation. Operating primarily at the strategy, architecture, governance, service-development, and leadership level, the CTO ensures the organization has the technical direction, standards, tools, and capabilities required to deliver consistent customer outcomes and support company growth. As the organization grows, the CTO will build and lead technical practice owners responsible for developing and evolving specialized standards and capabilities across areas such as Microsoft 365 and Cloud, Cybersecurity, Artificial Intelligence, Automation, and other strategic technologies.

Requirements

7+ years of progressive experience in technology, architecture, cybersecurity, cloud, consulting, or a related field.
5+ years of experience leading technical employees, leaders, architects, or engineers.
Experience building or leading a technical team of at least 10 people, directly or through other leaders.
Demonstrated success creating and executing a technology strategy through measurable outcomes.
Proven ability to coach, mentor, develop, delegate, and hold technical employees accountable.
Strong strategic and architectural knowledge of Microsoft 365 and Azure.
Strong knowledge of cybersecurity strategy, architecture, controls, and risk management.
Experience designing technical standards, service models, or architectures that teams can consistently implement and support.
Experience developing, productizing, or improving scalable technology services.
Strong executive communication, judgment, and decision-making skills.
Ability to provide customer technology strategy and executive technical guidance without owning the sales process.
Authorized to work in the U.S.

Nice To Haves

Experience in an MSP, multi-client technology-services, consulting, cloud, or cybersecurity environment.
Experience with artificial intelligence, Microsoft Copilot, and automation.
Experience developing cloud strategy and modernization plans.
Experience in creating a technical practice, department, service line, or leadership structure.
Participation in an executive peer advisory group, leadership coaching, or a similar professional-development program.

Responsibilities

Define and govern the company's technology strategy.
Strengthen technical capabilities.
Develop scalable, profitable technology services.
Own the technical framework, including strategy, architecture, standards, cybersecurity direction, service and platform strategy, vendor relationships, technology lifecycle planning, and innovation.
Ensure the organization has the technical direction, standards, tools, and capabilities required to deliver consistent customer outcomes and support company growth.
Build and lead technical practice owners responsible for developing and evolving specialized standards and capabilities.
Provide customer technology strategy and executive technical guidance.
Evaluate technology based on customer value, security, supportability, operational impact, cost, and business value.
Translate technical risks, lifecycle concerns, and capability gaps into clear organizational priorities.
Adopt new technologies through a structured process when they create meaningful customer or business value.
Distribute technical leadership and ownership through capable practice owners.
Evolve technology strategy with company growth while remaining practical for Operations to execute.