Chief Sales Officer

FNIC•Omaha, NE

5h•Hybrid

About The Position

FNIC is seeking to add a dynamic and strategic Chief Sales Officer (CSO) to lead enterprise-wide sales strategy and performance across all lines of business within their 300+ person insurance agency. This executive role, based in Omaha, NE, will drive both immediate results and long-term growth, shaping a scalable sales strategy that fuels continued success and strengthens their position in the market. This is a career-defining leadership role with visible, measurable influence on the company’s success, offering the opportunity to build, scale, and leave a lasting mark on a high-performance sales culture, develop future sales leaders, and define the legacy of how the organization grows.

Requirements

Senior sales leadership experience within insurance, financial services, or a related professional services environment.
Proven success leading complex, multi line sales organizations.
Demonstrated ability to build both current performance and future sales capability.
Strong background in consultative selling, negotiation, relationship-based growth, and long sales cycles.
Deep experience leveraging metrics, analytics, and CRM systems to forecast and drive accountability.
Track record of coaching, developing, and promoting sales leaders.
Collaborative leader with the ability to align Sales and Service around shared goals.

Responsibilities

Own and continuously evolve the enterprise sales strategy across all lines of business, ensuring alignment with the agency’s vision and long-term growth objectives.
Develop and monitor sales program budgets and allocates and adjusts resources to maximize program efficiency.
Anticipate and shape the future state of sales, including structure, talent, processes, talent needs, and go-to-market approach.
Define how the agency grows organically today while building the capabilities and setting up the sales culture in newly acquired agencies or newly established markets.
Improve and expand capabilities to effectively analyze the business environment, identify and understand competitors, and retain and expand the customer base.
Play an integral role in all acquisition evaluation, planning, and decision-making as well as create strategy for new market entry and goals.
Establish clear, measurable sales goals and performance standards across all sales teams and lines.
Drive consistent execution of sales plans, pipeline management, and forecasting disciplines.
Ensure accountability at every level through regular performance reviews, operating rhythms, and outcome-based management.
Balance short-term revenue goals with long-term customer value and retention maintaining overall book growth goals.
Build and sustain a disciplined, accountable, and high-performance sales culture across all lines.
Serve as the primary coach and developer of sales leaders.
Build leadership capability within the sales organization, preparing the next generation of sales leaders.
Define and reinforce best in class sales behaviors, consultative selling skills, and relationship driven growth.
Create clear development paths, expectations, and feedback mechanisms for sales professionals at all stages.
Partner closely with Service, Operations, and Support leadership to ensure alignment between sales commitments and service delivery.
Ensure sales teams understand service capabilities, workflows, and customer experience expectations.
Promote a unified, client first approach that supports retention, cross-sell, and long-term account growth.
Resolve friction points between Sales and Service to improve efficiency and customer outcomes.
Define the metrics that matter for sales success across all lines, including production, pipeline health, conversion rates, and retention driven growth.
Establish clear data expectations and accountability for CRM usage, forecasting accuracy, and activity tracking.
Use analytics to identify trends, diagnose performance issues, and guide strategic decisions.
Own the vision and roadmap for sales technology, including CRM and related platforms.
Drive adoption, utilization, and data integrity of sales technology to support scalability, visibility, and efficiency.
Act as a key member of the Senior Management Team, contributing to enterprise strategy and decision-making.
Provide clear, accurate sales performance reporting and forecasting to the CEO and executive team.
Collaborate with Finance and Human Resources on revenue planning, compensation structures, and incentive effectiveness.