Chief Revenue Officer (CRO)

Minga

About The Position

Minga is bringing Sales, Marketing, and Customer Success together under one leader for the first time. We're hiring our first Chief Revenue Officer to own the full revenue lifecycle: new-school acquisition, expansion into new schools within existing districts, and retention through renewals and upgrades. This is a builder's role. You will design the operating model for a unified revenue organization, align three functions that have historically run on separate tracks, and make retention a company-wide, revenue-owned discipline rather than an afterthought. You will also sharpen how Minga competes and wins against larger, bundled incumbent vendors in the K-12 market. The CRO leads a unified go-to-market organization reporting directly to the CEO: Sales – new-school and new-district acquisition, plus expansion into new schools within existing districts. Marketing – demand generation, brand, and customer marketing/community. Customer Success – renewals and upgrades (price increases and new products within existing schools), with Support and Customer Training/Education integrated into the same organization so churn signals reach the team that owns the renewal outcome.

Requirements

5+ years as a revenue or go-to-market leader (CRO, VP Sales, VP Revenue, Head of GTM, or equivalent) in the U.S. K-12 EdTech market.
A track record owning new business, expansion, and retention targets, ideally with experience across sales, marketing, and customer success at some point in your career.
Direct experience selling into and renewing with U.S. school districts: academic-year buying cycles, RFP/procurement processes, and the K-12 budget calendar.
Experience building or scaling a unified revenue organization, including org design, compensation planning, and forecasting and reporting cadence.
A track record competing against low-cost, bundled incumbents and defending a premium, outcomes-based position.
Comfortable operating with radical transparency: diagnosing what isn't working, communicating candidly with the team, and course-correcting quickly.
Strong analytical rigor and pipeline/forecasting discipline, with experience reporting directly to a CEO and board.

Responsibilities

Own the full revenue P&L across new business, expansion, and retention, setting targets and reporting results directly to the CEO and board.
Build and lead a single, coordinated GTM organization spanning Sales, Marketing, and Customer Success, replacing today's siloed structure with one accountable revenue motion.
Elevate Customer Success into a true revenue-owning function, with clear renewal and upgrade targets and tight coordination with Support and Training so at-risk accounts are caught and worked before renewal, not during it.
Rebuild and scale new-business pipeline: process, segmentation between new districts and expansion within existing districts, and forecasting discipline.
Define a durable competitive position against low-cost, bundled incumbent vendors, partnering with Product and Marketing to sharpen differentiation and defend premium value.
Recruit, coach, and retain revenue leadership across Sales, Marketing, and Customer Success, and right-size the org as the team scales.
Partner with Product and Engineering so customer feedback, renewal-risk signals, and competitive gaps directly inform the roadmap.
Establish one set of shared metrics and a single source of truth for pipeline, retention, and expansion across the go-to-market organization.