Global Chief Revenue Officer (CRO)

iHeartMediaSan Antonio, TX
Onsite

About The Position

The Global Chief Revenue Officer (CRO) is a member of the Executive Leadership Team responsible for developing and executing RCS's global commercial strategy, driving sustainable revenue growth, and expanding the company's leadership position as the premier provider of technology solutions for the broadcast radio, audio, and media industries. Reporting directly to the CEO & President, the CRO will lead all global revenue-generating functions, including enterprise software sales, SaaS subscriptions, strategic partnerships, customer success, licensing, digital products, and emerging technology solutions. This executive will unify the company's go-to-market strategy across the Americas, Europe, Asia-Pacific, and other international markets while accelerating growth through innovation, customer engagement, and strategic partnerships. As a division of iHeartMedia, the CRO will leverage RCS's industry leadership and global relationships to expand commercial opportunities across broadcast radio, streaming audio, podcasting, connected vehicles, and next-generation media technologies.

Requirements

  • 15+ years of executive leadership within enterprise software, SaaS, media technology, broadcast technology, AdTech, or digital media.
  • Proven success leading global B2B sales organizations serving enterprise customers.
  • Demonstrated experience managing recurring revenue businesses with subscription and licensing models.
  • Strong understanding of the broadcast radio, digital audio, streaming, podcasting, or media technology industries.
  • Track record of consistently exceeding revenue targets and driving profitable international growth.
  • Experience leading organizational transformation and scaling high-performing commercial teams.
  • Bachelor's degree required.

Nice To Haves

  • Experience with broadcast software, automation, scheduling, traffic, or playout systems.
  • Knowledge of music programming technologies and metadata platforms.
  • Experience with cloud software, AI-enabled products, and enterprise SaaS businesses.
  • International leadership experience across multiple regions.
  • Experience working within a large media organization or publicly traded company.
  • MBA or other advanced business degree preferred.

Responsibilities

  • Develop and execute a comprehensive global revenue strategy that supports RCS's long-term growth objectives.
  • Drive sustainable growth across software licensing, SaaS subscriptions, cloud-based products, enterprise services, customer support offerings, data solutions, and consulting services.
  • Identify new revenue opportunities in AI, automation, metadata, music intelligence, audience analytics, advertising technology, and digital audio ecosystems.
  • Expand recurring revenue while increasing customer lifetime value through cross-selling, upselling, renewals, and strategic account management.
  • Lead and optimize worldwide commercial teams responsible for Enterprise Software Sales, SaaS & Cloud Solutions, Broadcast Technology Solutions, Music Scheduling & Programming Platforms, Advertising Technology Solutions, Customer Success & Renewals, Strategic Partnerships, International Sales, and Channel & Distribution Partners.
  • Establish consistent global sales processes, forecasting, pipeline management, pricing strategies, and performance metrics while fostering a high-performance, customer-focused culture.
  • Partner closely with Product, Engineering, and Innovation teams to commercialize next-generation solutions, including AI-powered programming and workflow automation, cloud-native broadcast solutions, metadata and music intelligence platforms, digital asset management, audio content management, audience analytics and data services, advertising and campaign management technologies, and broadcast automation and remote production solutions.
  • Develop commercialization strategies that accelerate adoption of new products while strengthening RCS's competitive advantage.
  • Build and expand executive relationships with broadcast groups, public and commercial radio organizations, streaming audio platforms, podcast networks, automotive manufacturers, consumer technology companies, music labels, rights organizations, advertising technology providers, media agencies, and systems integrators and channel partners.
  • Identify partnership opportunities that extend RCS's technology footprint and create new revenue streams globally.
  • Serve as executive sponsor for the company's largest strategic customers while ensuring exceptional customer satisfaction and long-term retention.
  • Represent RCS at major industry conferences, including NAB Show, CES, IBC, Radiodays Europe, and other leading broadcast, media, and technology events.
  • Maintain deep awareness of evolving trends in broadcast technology, digital audio, artificial intelligence, cloud computing, media automation, and audience engagement.
  • Partner with the CEO & President and Executive Leadership Team to establish corporate strategy, annual operating plans, and long-term objectives.
  • Collaborate across Finance, Product, Engineering, Marketing, Legal, and Operations to ensure execution excellence and customer success.
  • Present performance, strategic initiatives, and growth opportunities to executive leadership and stakeholders.
  • Develop and mentor future leaders while building a culture centered on innovation, accountability, collaboration, and customer success.

Benefits

  • Employer sponsored medical, dental and vision with a variety of coverage options
  • Company provided and supplemental life insurance
  • Paid vacation and sick time
  • Paid company holidays
  • A Spirit day to encourage and allow our employees to more easily volunteer in their community
  • A 401K plan
  • Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
  • A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
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