Chief Revenue Officer (CRO)

Minga•Toronto, ON

5d•CA$375,000 - CA$395,000

About The Position

Minga is seeking a Chief Revenue Officer (CRO) to lead its Sales, Marketing, and Customer Success teams. This is a builder's role focused on designing and implementing a unified revenue organization to manage the full revenue lifecycle, including new-school acquisition, expansion, and retention. The CRO will be responsible for aligning historically separate functions, making retention a company-wide discipline, and sharpening Minga's competitive strategy in the K-12 market. The role reports directly to the CEO and oversees Sales, Marketing, and Customer Success, integrating Support and Customer Training into the Customer Success function to improve churn signal detection and renewal outcomes.

Requirements

5+ years as a revenue or go-to-market leader (CRO, VP Sales, VP Revenue, Head of GTM, or equivalent) in the U.S. K-12 EdTech market.
A track record owning new business, expansion, and retention targets, ideally with experience across sales, marketing, and customer success at some point in your career.
Direct experience selling into and renewing with U.S. school districts: academic-year buying cycles, RFP/procurement processes, and the K-12 budget calendar.
Experience building or scaling a unified revenue organization, including org design, compensation planning, and forecasting and reporting cadence.
A track record competing against low-cost, bundled incumbents and defending a premium, outcomes-based position.
Comfortable operating with radical transparency: diagnosing what isn't working, communicating candidly with the team, and course-correcting quickly.
Strong analytical rigor and pipeline/forecasting discipline, with experience reporting directly to a CEO and board.

Responsibilities

Own the full revenue P&L across new business, expansion, and retention, setting targets and reporting results directly to the CEO and board.
Build and lead a single, coordinated GTM organization spanning Sales, Marketing, and Customer Success, replacing today's siloed structure with one accountable revenue motion.
Elevate Customer Success into a true revenue-owning function, with clear renewal and upgrade targets and tight coordination with Support and Training so at-risk accounts are caught and worked before renewal, not during it.
Rebuild and scale new-business pipeline: process, segmentation between new districts and expansion within existing districts, and forecasting discipline.
Define a durable competitive position against low-cost, bundled incumbent vendors, partnering with Product and Marketing to sharpen differentiation and defend premium value.
Recruit, coach, and retain revenue leadership across Sales, Marketing, and Customer Success, and right-size the org as the team scales.
Partner with Product and Engineering so customer feedback, renewal-risk signals, and competitive gaps directly inform the roadmap.
Establish one set of shared metrics and a single source of truth for pipeline, retention, and expansion across the go-to-market organization.