Chief Program Officer (CPO)

Homeless Children's Network•San Francisco, CA

3d•$185,000 - $200,000•Hybrid

About The Position

The Chief Program Officer (CPO) will be responsible for the overall management, strategic direction, and execution of all programs and services provided by Homeless Children's Network. This role requires a visionary leader with a strong background in program management, a deep understanding of our mission, and the ability to inspire and guide a diverse team. The CPO will work closely with the CEO and other executive leaders to ensure that our programs are effective, sustainable, and aligned with our strategic goals.

Requirements

Master’s degree in Public Administration, Social Work, Business Administration, or a related field.
Minimum of 10 years of experience in program management, with at least 5 years in a senior leadership role.
Proven ability to lead and manage diverse teams, develop strategic initiatives, and execute complex projects.
Strong ability to evaluate program effectiveness, interpret data, and make informed decisions.
Excellent written and verbal communication skills, with the ability to engage and influence a wide range of stakeholders.
Creative and strategic thinker with the ability to develop innovative solutions to complex challenges.
Demonstrated ability to work effectively with diverse populations and a commitment to equity and inclusion.

Nice To Haves

Compassion as a primary guiding quality.
Exquisite cultural responsiveness.
Strong analysis of how race, ethnicity, culture, language, region, poverty, sexual and gender identity, age, education, opportunities, and resources generationally made available or not, and systemic oppressions impact a person’s mental health.
Stories from your own life about how you have been a mover and shaker in transforming these systems.
Interest in HCN's legacy and a desire to grow the organization.

Responsibilities

Provide end-to-end oversight of program goals/objectives and deliverables, ensuring 100% achievement of annual deliverables through ongoing monitoring, regulation, and performance management, and report directly to the CEO.
Deliver weekly data-driven reports to the CEO, providing clear visibility into program performance, progress, and outcomes.
Develop and implement the strategic direction for all programs, aligned with the organization’s mission and goals.
Collaborate with the executive team to shape the organization's long-term strategic vision.
Lead the development of new programs and services to meet emerging needs within the community.
Proactively communicate high-priority information to the CEO through both verbal and written channels, ensuring timely awareness and decision-making.
Provide clinical programming and guidance to Clinical Supervisors and Program Directors, ensuring quality of care and adherence to best practices.
Oversee clinical program strategy and operations, ensuring effectiveness, compliance, and alignment with organizational goals.
Oversee the planning, implementation, and evaluation of all programs to ensure they are delivered efficiently and effectively.
Ensure compliance with all relevant regulations, policies, and ethical standards.
Monitor program budgets to ensure resources are allocated effectively and financial objectives are met.
Maintain a collaborative reporting relationship with the COO, incorporating feedback to strengthen cross-functional alignment (approx. 15% focus).
Lead, mentor, and develop program managers and staff, fostering a culture of collaboration, innovation, and excellence.
Provide ongoing training and professional development opportunities for program staff.
Promote a positive and inclusive work environment that values diversity and teamwork.
Build and maintain strong relationships with key stakeholders, including funders, community partners, and government agencies.
Represent the organization at external events, conferences, and in the media.
Work closely with the development team to identify and pursue funding opportunities.
Develop and implement systems to measure program outcomes and impact.
Analyze data to assess program effectiveness and make data-driven decisions to improve results.
Prepare and present regular reports to the CEO, board of directors, and funders.
Collaborate with the development team on grant writing and fundraising efforts.
Ensure financial sustainability by managing program budgets and seeking opportunities for program expansion.
Innovate and develop new programs or services that align with the organization’s mission.
Ensure that all programs adhere to legal and regulatory requirements.
Identify potential risks related to program activities and develop mitigation strategies.
Implement policies and procedures to ensure program integrity and safety.