Chief Product Officer (CPO)

AP MAX INC•Houston, TX

About The Position

Allia Health Group (AHG) is building a vertically integrated digital health platform that connects compounding pharmacy, women's and men's telehealth, a provider-facing electronic health record, and an AI-and-data infrastructure layer into a single, coordinated patient experience. The company's portfolio includes a 503A compounding pharmacy, two direct-to-consumer telehealth brands, and a provider-network EHR launching in 2026. AHG is assembling a senior leadership team to scale this platform and is seeking a Chief Product Officer to define and lead the product strategy that transforms these strong businesses into one connected, durable healthcare system. This is AHG's first dedicated product executive role, responsible for building and leading the product discipline across the company, encompassing what to build, for whom, why, and in what order, across all brands and surfaces. This includes consumer direct-to-consumer subscription products in women's and men's telehealth, a provider-facing electronic health record launching this year, a clinical layer on top of a compounding pharmacy, and the shared patient platform connecting them. The role is defined by a clear division of decision rights with the Chief Technology Officer (CTO), where the CPO owns demand (user problems, product strategy, roadmap, prioritization, discovery, and product outcomes) and the CTO owns supply (architecture, engineering, data infrastructure, security, reliability, and delivery). The CPO will be an AI-native product leader, deciding which AI capabilities become real products for patients and clinicians, designing them to earn trust, and integrating AI into the team's discovery, prototyping, research, and measurement processes. AHG operates as a multi-entity platform where each business unit is led by its own CEO who owns that unit's P&L. The CPO leads the product function as a shared, enterprise-wide capability, setting product standards, methods, and talent for the company, while directly owning end-to-end product for the shared patient platform and the new provider EHR. The role involves direct ownership of the shared cross-brand patient platform, the provider-network EHR product, the company's product discovery/design/research/analytics disciplines, and the product talent function. It also involves partnership ownership in setting business-unit roadmaps in close collaboration with BU leadership, acting as the executive who brings product rigor, evidence, and prioritization to these discussions. Success will be achieved through influence, evidence, outcomes, and partnership, rather than command. The CPO will set the demand on systems owned by the CTO, defining what they must enable and why, while the CTO owns how they are built and run.

Requirements

12+ years in product, with 5+ years in an executive product role (CPO, SVP/VP of Product, or equivalent) at a digital health, healthtech, regulated-SaaS, or enterprise-technology company.
A track record of building and scaling multi-product or platform-based ecosystems.
Direct experience in a regulated environment (healthcare strongly preferred; fintech or similarly regulated industries considered), including HIPAA, telehealth, FDA, or clinical-safety contexts.
Range across both consumer DTC subscription product (acquisition, activation, retention economics) AND provider- or clinical-facing product (clinical workflow, provider adoption). Deep expertise in one is required; credible, demonstrated range into the other is essential.
A proven partnership with a CTO/engineering leadership to bring complex products to market, with a clear, healthy demand-vs-supply working model.
Experience standing up product discovery, design, user research, and product analytics as disciplines.
Demonstrated experience shipping AI-powered product features, ideally including LLM and agentic-AI use cases, with a clear point of view on oversight, safety, and trust in a high-stakes or regulated setting.
A strategic thinker who turns vision into evidence-based, prioritized roadmaps and says “no” well.
Deep product-led-growth and outcomes orientation; fluent in retention, activation, cohort, and funnel analysis.
A builder's instinct for design and user research quality, with the judgment to hold a quality bar under shipping pressure.
An influence-first operator comfortable leading a shared function across autonomous business units without relying on positional authority.
AI-native in how you work and lead; use AI tools fluently across discovery, prototyping, research, and analysis, and expect your team to.
Strong business and commercial acumen — able to tie product investment to revenue, margin, and enterprise value, and to make that case to the board.
Excellent communication and executive presence; calm and clarifying in ambiguity and high growth.

Nice To Haves

The provider EHR has a mapped clinical workflow, a decided ambient-AI strategy, and a measured provider activation funnel before — or at — launch.
Outcome metrics (retention, provider activation, adherence, NPS) are instrumented, visible to leadership, and owned by Product.
Business-unit leaders treat the CPO as the trusted partner they negotiate roadmap with and escalate product problems to.

Responsibilities

Own a product strategy for each business and for the portfolio, distinct from the technology roadmap, stating the user problem, hypothesis, outcome, and what is deliberately not being done.
Prioritize across the portfolio through a product lens, allocating finite product and engineering capacity based on value, not on who asks loudest.
Champion a "connected system over isolated products" approach, ensuring a unified patient identity and experience across brands.
Install product discovery as a standard, including continuous customer and provider interviews, prototype and usability testing, and validated problem definition before significant build.
Require that major initiatives carry discovery artifacts (interview findings, hypothesis, metric for success/failure) to drive prioritization.
Build the product design, user research, and design-system disciplines, establishing accessibility standards, interaction patterns, and a consistent quality bar.
Be the executive accountable for product usability by patients, providers, and pharmacists, advocating for the user when speed conflicts with quality.
Own outcome metrics (e.g., subscription retention, provider activation, medication adherence, NPS) rather than output metrics.
Stand up product analytics as a discipline distinct from business intelligence, focusing on event-level instrumentation, cohort and funnel analysis, and experimentation.
Ensure the provider workflow for the EHR is mapped, observed, and prototyped before production screens are built, focusing on reducing clinician cognitive burden.
Own the provider activation funnel end to end for the EHR.
Set strategy for AI features touching patients and clinicians, including an ambient documentation/scribing strategy for the EHR, in partnership with the CTO.
Design the clinical-engagement layer for the chronic-care platform to turn medication fulfillment into a durable chronic-disease management experience.
Own the strategic product decision of whether AHG becomes one connected, multi-brand patient experience or remains separate products, ensuring the shared platform and EHR are designed API-first with a standards-based encounter layer.
Partner with Compliance and Clinical teams to ensure product decisions respect HIPAA, telehealth, FDA, and clinical-safety requirements from the start.
Treat AI as a core design surface, setting the strategy for AI capabilities that touch patients and providers.
Match the level of human oversight for agentic AI to the cost of a mistake, implementing appropriate review and accountability levels.
Run the product function with AI built into team operations, including user-research synthesis, prototyping, analysis, and PRD drafting.
Ensure AI features show reasoning, expose confidence, and always have a clear human override.
Build the product organization, including hiring, leveling, and career paths for product managers, designers, and researchers.
Partner deeply with the CTO and engineering to co-own delivery of the core platform, data products, and AI-enabled systems.
Serve as the bridge between the executive team and the product organization, translating company strategy into a roadmap and reporting outcomes to the board.