Chief Operating Officer
Southeast Healthcare•Columbus, OH
•Onsite
About The Position
The Chief Operating Officer (COO) provides strategic and operational leadership for a dynamic, mission driven healthcare organization. The COO partners closely with the CEO and the executive leadership team to ensure the delivery of high-quality, patient-centered, and financially sustainable healthcare services. This role oversees day-to-day operations across clinical and support service lines, ensuring regulatory compliance, operational efficiency, and alignment with the organization’s mission to serve underserved and vulnerable populations.
Requirements
- Master’s degree in business, psychology, social work, nursing or related field required.
- 7–10 years of progressive leadership experience in healthcare operations.
- Demonstrated experience in an FQHC, community health center, or healthcare setting.
- Strong knowledge of HRSA/FQHC regulations.
- Experience with accreditation, ideally Joint Commission.
- Strong business and IT background with an understanding of clinical operations.
- Proven ability to manage multi-site operations and large interdisciplinary teams.
- Familiarity with payors and reimbursement systems in the healthcare environment.
- Experience with integrated care models.
- Experience working with county mental health and recovery boards, as well as organizational reporting requirements.
Nice To Haves
- LISW/PCC strongly preferred
Responsibilities
- Provide executive oversight of QI, IT, Grants and Operations departments.
- Ensure effective workflows and patient contact standards.
- Lead continuous quality improvement and performance management initiatives.
- Monitor metrics including access, patient experience, provider contact hours, revenue cycle, and operational efficiency.
- Ensure compliance with FQHC requirements, including HRSA regulations and UDS reporting.
- Maintain readiness for audits, site visits, and accreditation reviews, including The Joint Commission.
- Oversee compliance and quality team to mitigate risk and ensure adherence to federal and state regulations.
- Support implementation of strategic initiatives, service line expansion, and new site development.
- Identify opportunities to improve access, integration (behavioral health, SUD, primary care), and care coordination.
- Foster data-driven decision-making and technology optimization (EHR, population health tools).
Benefits
- Staff members are required to be vaccinated for the flu (medical and religious exemptions may be requested during the hiring process).
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What This Job Offers
Job Type
Full-time
Career Level
Executive
