Chief Operating Officer

Hospitality Management Corporation•Lewisville, TX

5d•Onsite

About The Position

Hospitality Management Corporation (HMC) is a Dallas-based, privately held provider of hotel management and hospitality services, delivering tailored solutions designed to meet the unique needs of each client. Our mission is to provide best-in-class management expertise with a foundation of integrity, transparency, and accountability. At HMC, we recognize that our success is driven by our people. We are committed to fostering a culture that empowers team members, encourages growth, and provides the resources and support needed to achieve exceptional results. We are currently searching for a Chief Operating Officer to be based in our corporate office in Lewisville, TX. The right person will be an integral part of our leadership team, overseeing our portfolio of 58 full, select, and economy branded hotels and 27 Penny’s Diner free standing restaurants.

Requirements

Demonstrated success in full and select service hotel operations, with a proven ability to drive performance across multiple properties through strong operational leadership, management training, and hands-on task force support.
Experience leading within a regional or multi-property structure, elevating operational standards and improving overall hotel performance.
Strong relationship-building skills with corporate teams, property leadership, and ownership groups, with the ability to communicate effectively and influence stakeholders at all levels.
Proven track record in roles requiring both strategic operational leadership and hands-on, tactical execution.
Extensive hotel operations experience with multi-brand exposure, including:
Operational leadership across rooms, food & beverage, and support departments
Proven track record of financial oversight, budgeting, and cost control
Ability to lead and grow a team via training, coaching, and leadership development
Experience working with multiple ownership groups

Nice To Haves

Free standing restaurant experience a plus
Bachelor Degree in Business or Hotel Administration highly preferred
Industry recognition via peer groups, awards, commendations, advanced training

Responsibilities

Provide strategic leadership and operational oversight for the company’s portfolio of hotels and restaurants, ensuring alignment with company goals, brand standards, and ownership expectations.
Directly manage and mentor company team leaders, Vice Presidents of Operation, Regional Vice Presidents, General Managers, and other leaders, fostering accountability, professional development, and high performance across all levels.
Drive operational excellence by analyzing key performance metrics (Flowthrough, GOP, guest satisfaction, labor costs) and implementing initiatives to improve profitability and efficiency.
Serve as the primary liaison to hotel ownership groups, delivering clear, data-driven presentations and updates on performance, capital projects, and strategic initiatives.
Build and maintain strong relationships with ownership stakeholders, demonstrating credibility, transparency, and a solutions-oriented approach.
Oversee budgeting, forecasting, and financial planning processes in collaboration with finance teams and property leadership.
Ensure compliance with brand standards, company policies, and all regulatory requirements across the portfolio.
Lead multi-property operational initiatives, including renovations, rebranding efforts, technology implementations, and process improvements.
Effectively prioritize and manage multiple, competing demands across a diverse portfolio, demonstrating strong organizational and decision-making skills in a fast-paced environment.
Partner cross-functionally with sales, marketing, revenue management, HR, and finance teams to drive overall business performance. of company standards.