Chief Operating Officer
About The Position
Unity Care NW seeks an experienced, strategic leadership partner to lead UCNW’s medical, dental, support services, Way Station, and care & case management program operations. The Chief Operating Officer (COO) is responsible for leading UCNW’s medical, dental, support services, Way Station, and care & case management programs. They lead continuous improvements in operational efficiencies and effectiveness through identification and successful implementation of internal and external best practices & provide leadership and coaching to their team which includes the Medical and Dental Operations Managers, the Support Services Manager, The Way Station Health & Hygiene Manager, and the Senior Administrative Assistant. They also partner with operational, clinical, and senior leaders to develop and monitor budgets, establish organizational priorities, and develop strategic and operational plans.
Requirements
- Excellent leadership skills to oversee teams, lead strategic initiatives and successfully achieve sustained operational improvements.
- Deep expertise in process improvement methodologies.
- Financial acumen in budgeting, operational performance, and resource stewardship within the healthcare setting.
- Knowledge of healthcare compliance and regulatory requirements.
- Experience with healthcare technology (EHR) and using tools to make data-driven decisions.
- Proficient with internal software tools such as MS Office Suite.
- Strong strategic planning, operational management, performance tracking, and problem-solving skills.
- Excellent written, oral, and listening communication skills.
- Demonstrated skill and effectiveness as a relationship builder and internal consultant.
- Passion for mission-driven, community-oriented work.
- 5 or more years of progressively responsible experience in health care operations management required.
- Prior supervisory experience required.
- Bachelor’s Degree in Business Administration, Healthcare Operations, or related field.
- Up to date vaccines for influenza.
- Up to date vaccines for COVID-19 (strongly encouraged).
Nice To Haves
- Master’s degree strongly preferred.
- Experience managing in a Federally Qualified Health Center strongly preferred.
- Other combinations of education and experience which would provide the applicant with the desired knowledge, skills and abilities to perform the position.
Responsibilities
- Lead UCNW’s medical, dental, support services, Way Station, and care & case management program operations.
- Lead continuous improvements in operational efficiencies and effectiveness through identification and successful implementation of internal and external best practices.
- Provide leadership and coaching to the Medical and Dental Operations Managers, the Support Services Manager, The Way Station Health & Hygiene Manager, and the Senior Administrative Assistant.
- Partner with operational, clinical, and senior leaders to develop and monitor budgets, establish organizational priorities, and develop strategic and operational plans.
Benefits
- Medical, dental & vision insurance
- 401(K) retirement plan with employer match after 1 year of eligibility
- 6 paid holidays
- Paid Time Off (160 hours 1st year, 208 hours 2nd year, increasing at Year 5 & Year 10 thereafter)
- Other paid leaves including Bereavement, Jury Duty & Bone Marrow & Organ Transplant
- Life & Accidental Death & Dismemberment insurance
- Optional insurances including Supplementary Life/AD&D, Short Term and Long-Term Disability, Critical Illness, Accident, Travel & Identity Theft Protection
- Flexible spending accounts
- Self-funded Health Savings Account on Base Medical Insurance Plan
- Employee Assistance Program
- Alternative Transportation Incentives
- Health Living reimbursements
- Unique programs including Medical Hardship Payroll Loans, Employee Referral Bonuses & Will preparation services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
