Chief Operating Officer

HSMC•Milford, MA
•$170,000 - $190,000•Onsite

About The Position

The Chief Operating Officer reports to the Chief Executive Officer. This role involves overseeing the day-to-day operations of Evergreen Center’s Residential Treatment program, ensuring the implementation of the strategic plan, and managing personnel activities. The COO also acts as a liaison between the Children’s Residential Treatment program and support teams, reviews clinical activities, and coordinates clinical development. Additional responsibilities include chairing internal review teams and participating in the Parent Advisory Council and Human Rights Committee.

Requirements

  • Master’s degree in behavior analysis, counseling, psychology, social work, education administration, healthcare administration, or a related field required.
  • Ten years of progressively responsible experience in leadership, clinical services, operations management, or a combination of these areas.
  • Demonstrated ability to oversee multidisciplinary programs, personnel, regulatory compliance, quality improvement, and organizational operations.
  • Ability to communicate effectively and professionally with individuals served, families, employees, senior leadership, governing bodies, regulatory agencies, public safety officials, and community partners.
  • Strong leadership, professional judgment, problem solving, organizational, and decision making skills.

Nice To Haves

  • Doctoral degree or current enrollment in a doctoral program preferred.
  • BCBA certification and Massachusetts LABA licensure, or other independent clinical licensure such as LMHC, LICSW, licensed psychologist, or a comparable credential, preferred.
  • Experience supporting individuals with intellectual or developmental disabilities and experience in a residential setting are both highly preferred.

Responsibilities

  • Oversight of the day-to-day operations of Evergreen Center’s Residential Treatment program
  • Responsible for the implementation and monitoring of activities that support the Board approved strategic plan
  • Chairs Executive Team and Manager’s Meetings for the Children’s Residential Treatment Program
  • Responsible for the implementation and monitoring of administrative operational policies and procedures
  • Monitors and oversees activities related to personnel including training, evaluations, promotions/ demotions, schedule changes, conflict resolution, injury reporting and follow up
  • Acts as a liaison between the Evergreen Center’s Children’s Residential Treatment program and HR, IT, Facilities, QA, and other support teams as the on-site point of contact
  • Review and monitoring of behavioral clinical activities
  • Reporting of restraints, time outs, and other clinical activities to licensing agencies as required by regulation
  • Coordinates clinical development activities and training in partnership with other executives and the Director of Professional Development
  • When necessary, chairs internal review teams and provides follow up
  • Participates in the Parent Advisory Council and Human Rights Committee for Children’s Residential Treatment
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