Chief Operating Officer (COO)

Prime Healthcare • Lewiston, ME

8d

About The Position

Central Maine Medical Center is seeking an accomplished Chief Operating Officer to provide executive leadership and operational oversight for a comprehensive acute care hospital. Reporting to the Chief Executive Officer, the COO provides the leadership and vision needed to establish appropriate operational controls and reporting procedures that support financial strength and operating efficiency.

Central Maine Medical Center is a 250-bed, not-for-profit hospital offering comprehensive inpatient and outpatient services to central Maine, including 24-hour emergency care, cancer care, stroke care, heart and vascular services, and specialized clinical programs. The COO will work closely with senior leaders, physicians, and clinical teams to strengthen operations and support accessible, high-quality care for the communities served.

As a key member of the hospital leadership team, the COO will influence hospital-wide performance across operations, quality, financial stewardship, regulatory compliance, workforce and resource management, strategic planning, physician relationships, and patient care delivery. The successful leader will combine strategic perspective with disciplined, hands-on execution in a complex acute care environment.

The strongest candidate will be an experienced acute care hospital operations executive who balances strategic leadership with operational discipline. This leader will be collaborative, visible, accountable, and prepared to work across functions to advance quality, efficiency, financial performance, workforce effectiveness, and the patient experience.

Requirements

• Bachelor’s degree in business or a related field.
• At least 10 years of hospital operations experience at the leadership level.
• Ability to measure and evaluate the effectiveness of internal and external processes.
• Ability to collaborate with the management team to develop plans supporting operational infrastructure.
• Ability to oversee major workforce and resource decisions.
• Excellent written and verbal communication skills.
• Must obtain Sexual Harassment Certification within six months and maintain certification biennially.

Nice To Haves

• Master’s degree in business or a related field.
• Experience as an acute care hospital operations executive.

Responsibilities

• Provides executive leadership within the organization.
• Ensures the case management program supports delivery of patient care according to the hospital’s mission, vision, and values.
• Ensures the program demonstrates high-quality outcomes and cost-effective use of resources.
• Ensures overall hospital compliance with regulatory bodies and requirements, including Title 22, patient rights, and regulating agencies.
• Coordinates ongoing accreditation preparation.
• Participates with governing board, management, medical staff, and clinical-area leaders in hospital decision-making structures and processes.
• Implements an effective, ongoing program to monitor, evaluate, and improve the quality and appropriateness of patient care.
• Ensures comprehensive, continuous monitoring is in place to support delivery of quality patient care.
• Participates in performance-improvement committees and teams and ensures follow-up on identified improvement areas.
• Ensures nursing standards of patient care and nursing practice are consistent with current research findings and nationally recognized professional standards.
• Manages and develops human resources, including staff education, and advocates for a culture of learning.
• Mentors management staff.
• Works with hospital leaders to provide a sufficient number of appropriately qualified staff to care for patients.
• Participates in hospital, medical staff, and community meetings as appropriate.
• Maintains a positive working relationship with the medical staff.
• Contributes to hospital profitability through efficient operational and budget strategies.
• Implements strategies to reduce operational costs while maintaining quality patient care.
• Participates in developing operating budgets and performs ongoing budget-compliance review.
• Actively participates in developing hospital-wide strategic and long-range plans and ensures they align with the hospital’s mission, goals, and objectives.
• Handles issues that directly affect patient care and responds in a timely manner to issues affecting its provision.
• Performs other duties as assigned or required.

Benefits

• The company offers a comprehensive, competitive benefits package with options that employees can customize to their needs.
• Resources, programs, and voluntary options intended to support individual growth and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive