Chief Operating Officer (COO)

AB PAC•Washington, DC

17h•$130,000 - $160,000•Onsite

About The Position

American Bridge 21st Century, a Democratic research and communications organization, is hiring a Chief Operating Officer to lead its operations and human resources functions and provide day-to-day support to employees. The COO is a member of the organization's leadership team, supervises an HR Specialist and an Operations Associate, and advises the President and senior leadership on organizational health, staffing needs, and operational strategy. The position is based in the organization's Washington, DC office. American Bridge 21st Century is a union employer, but this position is not in the bargaining unit. The role oversees the employee lifecycle, benefits and insurance programs, payroll administration, employment-law compliance, HR policies and documentation, union relations, office systems, vendors, and service providers. The ideal candidate has at least eight years of related professional experience, including experience leading HR and/or operations functions, and brings strong knowledge of employment law, benefits administration, and business insurance. Experience processing payroll and running reports in ADP WorkforceNow is required. Experience with Slack and Trakstar and relevant HR certifications are preferred. The salary range is $130,000–$160,000, commensurate with experience. The organization offers a strong benefits package and is an Equal Opportunity Employer; applicants of diverse backgrounds are welcomed and strongly encouraged to apply.

Requirements

Eight or more years of related professional experience, including experience leading HR and/or operations functions.
Prior experience managing staff.
Strong working knowledge of employment law, benefits administration, and business insurance.
Superior organizational skills and ability to multitask and balance competing timelines.
Excellent attention to detail.
Good judgment, discretion, and ability to maintain confidentiality.
Excellent oral and written communication skills.
Strong command of Microsoft Office applications, particularly Word and Excel.
Strong command of Google Drive applications, particularly Forms, Sheets, and Docs.
Experience processing payroll and running reports in ADP WorkforceNow.
Interest in the organization's mission and goals.

Nice To Haves

Additional experience working with a unionized workforce.
Experience with Slack and Trakstar.
PHR/SPHR or SHRM-CP/SHRM-SCP certification.

Responsibilities

Lead and set strategy for the organization's operations and human resources functions, supervising the HR Specialist and Operations Associate.
Oversee the full employee lifecycle, including recruiting support, onboarding, performance management, employee relations, and offboarding.
Manage employee benefits programs, including health care, retirement, and transportation benefits, and maintain relationships with brokers and carriers.
Manage business insurance programs, including general liability, property, D&O, and cyber coverage; oversee renewals, broker relationships, and coverage reviews.
Oversee payroll administration and ensure compliance with payroll tax and wage-and-hour requirements in coordination with the Finance team.
Ensure compliance with federal, state, and local employment laws, including FMLA, ADA, and COBRA, and oversee state registrations.
Develop and maintain HR policies, the employee handbook, and related compliance documentation.
Serve as the organization's primary point of contact on union relations and labor matters.
Oversee office systems and operations and serve as the primary liaison with vendors and service providers, including building management.
Advise the President and senior leadership on organizational health, staffing needs, and operational strategy.
Supervise and develop the HR Specialist and Operations Associate.
Perform other duties as assigned.