Chief Operating Officer - Community Mental Health Center

Vera French Community Mental Health Center•Davenport, IA

About The Position

Vera French Community Mental Health Center is seeking a mission-driven Chief Operating Officer to lead clinical programs and day-to-day operations. Reporting to the CEO, the COO will translate strategic priorities into effective operations, strengthen quality and access, and support coordinated, trauma-informed care across programs and locations. This is a full-time, exempt, C-suite executive position. The role oversees operations, clinical programs, quality, safety, compliance, and continuous improvement. The COO partners with executive leadership on strategy, performance measures, budgets, and sustainable solutions, and uses operational, clinical, workforce, and financial data to improve services and outcomes. The position also develops leaders, promotes engagement and accountability across multidisciplinary teams, guides program growth, grants, partnerships, and coordinated service delivery, and participates in clinical on-call responsibilities and travel as needed. The ideal candidate is a collaborative, visible leader who builds trust, develops teams, communicates clearly, and advances ethical, person-centered behavioral health services.

Requirements

  • Seven or more years of administrative leadership experience.
  • Experience leading nonprofit, clinical, or community-focused programs and multidisciplinary teams.
  • Strong operational, financial, analytical, communication, planning, and change-leadership skills.
  • Valid driver's license and ability to meet screening and insurance requirements.

Nice To Haves

  • Senior healthcare or behavioral health leadership experience preferred.
  • Behavioral health-related master's degree desired.
  • Applicable professional licensure preferred.

Responsibilities

  • Lead operations, clinical oversight, quality, safety, compliance, and continuous improvement.
  • Partner with executive leadership on strategy, performance measures, budgets, and sustainable solutions.
  • Use operational, clinical, workforce, and financial data to improve services and outcomes.
  • Develop leaders and promote engagement and accountability across multidisciplinary teams.
  • Guide program growth, grants, partnerships, and coordinated service delivery.
  • Participate in clinical on-call responsibilities and travel as needed.
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