Chief Operating Officer

State of Maryland•Baltimore City, MD

7d•Onsite

About The Position

Under the direct supervision of the Deputy Secretary for the Developmental Disabilities Administration (DDA), this senior leadership position functions as the Chief Operating Officer. The Chief Operating Officer (COO) serves as a member of the executive leadership team and provides strategic leadership, direction, and oversight for statewide program operations supporting individuals with intellectual and developmental disabilities. The COO ensures that DDA’s Community Pathways waiver program is person-centered, compliant with federal and State requirements, fiscally sustainable, and aligned with the Administration's strategic priorities. The Chief Operating Officer (COO) directs the development, implementation, monitoring, and continuous improvement of the Community Pathways waiver program and Title VII State-funded services. The position leads organizational initiatives that enhance program performance, streamline business processes, and strengthen accountability by working very closely with DDA’s CPO and Deputy Secretary. It plans, coordinates, and implements high-priority, cross-cutting policies that advance Maryland’s mission and strategic goals. The position is subject public-facing during the Legislative Session, and fosters a close partnership with other administrations within the Maryland Department of Health (MDH), other state agencies, individuals with intellectual and developmental disabilities and their families, non-profits, providers, and advocates to ensure program effectiveness and responsiveness to community needs. Under the direction of the Deputy Secretary for the Developmental Disabilities Administration (DDA), the Chief Operating Officer serves as a senior executive responsible for providing strategic leadership, program oversight, and organizational direction for the Administration. The position advises the Deputy Secretary on complex policy, programmatic, and operational matters; ensures the effective administration of DDA’s Community Pathways waiver program and services; and leads cross-functional initiatives that improve organizational performance, accountability, quality, and customer service. The Chief Operating Officer represents and acts on behalf of the Deputy Secretary, as assigned, to ensure continuity of leadership and decision-making while advancing the mission of the Maryland Department of Health to improve the health, safety, independence, and quality of life of Marylanders with intellectual and developmental disabilities.

Requirements

Bachelor's degree or higher from an accredited college or university.
A minimum of ten years of high-level executive leadership experience within large-scale human services or healthcare environments.
Extensive expertise in Home and Community-Based Services (HCBS).
Extensive expertise in Medicaid waiver administration.
Extensive expertise in developmental disabilities policy.
Proficiency in managing fiscal resources and grants.
Proficiency in directing strategic planning initiatives.
Proficiency in fostering organizational growth and performance excellence.
Ability to ensure strict adherence to complex federal and State regulatory frameworks.
Superior executive leadership skills.
Superior strategic communication skills.
Superior consensus-building skills.
Demonstrated experience engaging with top-level executive leadership.
Demonstrated experience engaging with the Governor's Office.
Demonstrated experience engaging with the Maryland General Assembly.
Demonstrated experience engaging with CMS.
Demonstrated experience engaging with provider networks.
Demonstrated experience engaging with advocacy coalitions.
Must upload a resume to the application.

Nice To Haves

Distinguished senior executive with a proven track record of driving large-scale organizational transformation.
Steadfast commitment to advancing equity, person-centered services, and transformative innovation.
Visionary, data-driven strategist.

Responsibilities

Provides strategic leadership, direction, and oversight for statewide program operations supporting individuals with intellectual and developmental disabilities.
Ensures that DDA’s Community Pathways waiver program is person-centered, compliant with federal and State requirements, fiscally sustainable, and aligned with the Administration's strategic priorities.
Directs the development, implementation, monitoring, and continuous improvement of the Community Pathways waiver program and Title VII State-funded services.
Leads organizational initiatives that enhance program performance, streamline business processes, and strengthen accountability.
Plans, coordinates, and implements high-priority, cross-cutting policies that advance Maryland’s mission and strategic goals.
Fosters a close partnership with other administrations within the Maryland Department of Health (MDH), other state agencies, individuals with intellectual and developmental disabilities and their families, non-profits, providers, and advocates to ensure program effectiveness and responsiveness to community needs.
Advises the Deputy Secretary on complex policy, programmatic, and operational matters.
Ensures the effective administration of DDA’s Community Pathways waiver program and services.
Leads cross-functional initiatives that improve organizational performance, accountability, quality, and customer service.
Represents and acts on behalf of the Deputy Secretary, as assigned, to ensure continuity of leadership and decision-making.
Drives large-scale organizational transformation.
Leads complex cross-functional teams.
Champions operational excellence at a system-wide level.
Architects productive partnerships.
Synthesizes policy, operations, and fiscal stewardship into a cohesive statewide strategy.