Chief Operating Officer (COO)
New York Oncology Hematology•Clifton Park, NY
•Hybrid
About The Position
We are seeking a seasoned Chief Operating Officer (COO) to lead operations for a growing, multi-site medical oncology and hematology practice. Reporting directly to the CEO, the COO will be responsible for driving operational excellence, scaling infrastructure, and executing the organization’s growth strategy across clinical and administrative functions. This is a high-impact executive leadership role focused on building scalable systems, optimizing performance, and ensuring exceptional patient-centered care across all locations.
Requirements
- 10+ years of progressive healthcare operational leadership experience
- Experience in physician practice or specialty care environments
- Multi-site healthcare leadership experience
- Bachelor’s degree required (Healthcare Administration, Business, or related field)
Nice To Haves
- Strong understanding of oncology or hematology operations preferred
- Master’s degree (MBA, MHA, MHSA, or equivalent)
- Experience in oncology or hematology practice leadership
- Background in organizational growth, expansion, or new site development
- Experience in physician-led or matrixed healthcare organizations
Responsibilities
- Full operational oversight across all clinic locations, including infusion services, nursing, advanced practice providers, and practice operations
- Standardization of workflows, policies, and performance expectations across sites
- Continuous improvement in access, throughput, efficiency, and patient experience
- Execution of organizational growth strategy in partnership with the CEO
- Leadership of new site development, clinic expansion, relocations, and consolidations
- Development of scalable operational infrastructure to support increasing patient volume
- Partnership with physician and clinical leadership to support high-quality care delivery
- Oversight of provider operations including onboarding, scheduling, productivity, and retention
- Development of staffing models to ensure appropriate coverage and capacity across all sites
- Oversight of operational budgets in collaboration with Finance leadership
- Development and monitoring of KPIs related to access, productivity, utilization, and growth
- Identification of opportunities to improve efficiency and resource utilization
- Ensure operational compliance with applicable regulatory, payer, and clinical standards
- Support readiness for audits, surveys, and accreditation processes
- Partner with compliance and quality teams to proactively manage operational risk
- Build and lead a high-performing operational leadership team
- Establish governance structures and accountability frameworks
- Foster a culture of collaboration, transparency, and continuous improvement
- Maintain strong on-site leadership presence across all locations
- Partner with IT and clinical teams to optimize EHR and operational systems
- Leverage data and reporting tools to drive performance and decision-making
- Support implementation of technology solutions that improve efficiency and access
Benefits
- Opportunities for professional growth and continuing education
- Multiple locations throughout the Capital Region
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What This Job Offers
Job Type
Full-time
Career Level
Executive
