Chief of Staff

Goodera•Sunnyvale, CA

1d•Onsite

About The Position

This is a high-impact, high-ownership role working directly with the Founder & CEO, driving 0-1 projects and building Goodera into an AI-native, product-led company. You will act as both a thought partner and execution driver, ensuring that critical cross-functional initiatives move from idea to outcome with speed, clarity, and accountability. A key part of your role will be to bring structure to ambiguity, keep teams aligned on priorities, and ensure that the organization consistently delivers against its goals. This role is ideal for someone who thrives at the intersection of technology, strategy and execution, is deeply interested in AI and product development, enjoys solving complex business problems, and can work closely with multiple teams to drive measurable outcomes.

Requirements

Top performer in Management Consulting with experience in fast-paced startups or Founder / Co-founder experience
5-8 years of experience
Strong experience working across product (tech platforms) and business teams
Ability to translate business needs into product priorities (and vice versa)
Exceptional problem solving and structured thinking
Strong communication and stakeholder management skills
High ownership, hustle, and bias for action
Comfort working in ambiguity and fast-moving environments

Responsibilities

Work with the Category team to brainstorm, test, iterate, and improve new volunteering activities based on on-the-ground insights and nonprofit partner feedback
Lead 0 to 1 and strategic initiatives as needed by the Founder (new programs, pilots, org-level priorities)
Work closely with the Founder, Product, and Engineering teams to define and drive priorities for Goodera’s tech platforms
Ensure product development is aligned with customer needs, business goals, and scalability requirements
Contribute to decisions on product roadmap, feature prioritization, and platform capabilities
Use customer insights, usage data, and feedback to continuously refine the product experience
Partner with Product and Engineering to identify and implement high-impact AI use cases across customer-facing and internal workflows
Drive initiatives that embed AI into core product experiences, operations, and decision-making
Lead structured problem solving for automation, efficiency, and AI-led innovation opportunities
Stay close to emerging AI capabilities and translate them into practical applications for Goodera
Act as a trusted partner to the Founder, helping drive clarity, prioritization, and follow-through on key decisions
Ensure projects stay on track with strong accountability, follow-through, and execution rigor
Step in to unblock teams and accelerate progress on critical priorities
Support the management team with Investor relations and Corporate Development
Define and track key product and business KPIs (adoption, engagement, revenue, margins, etc.)
Build visibility through dashboards, reviews, and structured reporting cadences
Work with leaders to improve goal clarity, execution discipline, and team effectiveness
Enable mechanisms like skip-level interactions and feedback loops to stay close to ground realities