Chief of Staff (Administrator III), Presidents Office

California State University•San Bernardino, CA
•$6,891 - $16,250•Onsite

About The Position

Reporting directly to the President, the Chief of Staff is a senior administrative advisor who coordinates presidential priorities, strengthens organizational effectiveness, and directs assigned President’s Office operations. The role supports presidential decision-making and translates priorities into coordinated action through analysis, executive briefings, strategic project coordination, and systems for monitoring implementation and follow-through. In collaboration with Cabinet members and campus leaders, and within authority delegated by the President, the Chief of Staff facilitates cross-divisional implementation and represents the President when expressly authorized. The position provides executive coordination and analysis for matters requiring presidential or Cabinet review; directs Cabinet workflow; manages sensitive matters and institutional responses; leads coordination of presidential priorities; and evaluates governance and executive processes. It also serves as a liaison among University constituencies and external partners, represents the President at designated meetings and events, and follows up on institutional commitments and risks. The Chief of Staff manages assigned President’s Office operations, staffing, service expectations, administrative processes, and budget monitoring. The role supervises assigned personnel, manages presidential correspondence and executive events, maintains controls for confidential records and information security, and leads delegated special projects and continuous improvement. This is a full-time, exempt, at-will management position. The academic-year schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; the summer schedule is Monday through Thursday, 7:00 a.m. to 5:30 p.m. Some evening and weekend work is required. This is an on-campus-only recruitment open to current CSUSB employees. Employees must reside in California. The anticipated hiring range is $6,891–$16,250 per month.

Requirements

  • Graduate degree.
  • Eight to eleven years of progressively responsible professional and supervisory experience.
  • Knowledge of higher education administration, shared governance, institutional policy, and executive office operations.
  • Strong analytical judgment, discretion, diplomacy, and ability to prepare clear executive briefings and recommendations.
  • Ability to coordinate competing priorities, build collaborative relationships, manage staff, and track implementation to completion.
  • Skill in budget monitoring, executive correspondence, project management, and information management systems.
  • Ability to exercise independent judgment in directing assigned President’s Office functions, managing staff, analyzing complex matters, and coordinating approved presidential initiatives under CSU and University policy.
  • Ability to convey presidential decisions and act as the President’s designated representative when expressly authorized.
  • Current CSUSB employee; recruitment is on-campus only.
  • Must reside in California upon employment.
  • Valid driver’s license; position is enrolled in the DMV Government Employer Pull Notice Program.
  • Satisfactory completion of a background check, including a criminal records check.
  • Must comply with mandated reporter requirements under California law and CSU Executive Order 1083.
  • Must fulfill Campus Security Authority crime-reporting responsibilities and complete required CSA training.
  • Must complete required conflict-of-interest disclosure and training requirements, including filing Form 700 within 30 days of hire and annually.
  • Must verify identity and eligibility to work in the United States and complete Form I-9 requirements.
  • Must disclose specified final sexual-harassment administrative or judicial decisions if reaching the applicable stage of the hiring process and authorize release of relevant employer misconduct information at final stages.

Nice To Haves

  • Experience in public higher education, preferably within the California State University system.
  • Experience supporting executive governance, Cabinet operations, budget administration, and institution-wide project coordination.
  • Demonstrated ability to collaborate effectively with faculty governance, student leaders, and external partners.

Responsibilities

  • Provide confidential analysis, advice, and actionable recommendations to the President on institutional priorities, emerging issues, and operational concerns.
  • Organize and monitor assigned presidential initiatives by setting deliverables, milestones, responsible offices, and reporting timelines; identify barriers and recommend corrective actions.
  • Review executive briefs and operational information to identify recurring barriers, coordination gaps, improvement opportunities, and issues requiring escalation.
  • Partner with Cabinet members and divisional leaders to clarify interdependent responsibilities, facilitate process improvements, and support presidential direction without assuming divisional authority.
  • Serve on the President’s Cabinet, contribute analysis and institutional perspective to executive discussions and decisions, coordinate Cabinet decisions and priorities with campus leadership, and monitor assigned actions.
  • Coordinate and analyze matters requiring Cabinet or presidential review, assessing cross-organizational implications and coordinating executive action.
  • Direct President’s Cabinet workflow, including agenda priorities, readiness and completeness of proposals, supporting materials, documentation of decisions, and follow-through on commitments.
  • Manage complex and sensitive matters for presidential review by gathering and analyzing information, identifying considerations, developing options or recommendations, and coordinating communication and implementation of decisions.
  • Lead cross-divisional coordination by convening stakeholders, clarifying responsibilities and dependencies, resolving issues within delegated authority, and escalating matters requiring presidential or Cabinet determination.
  • Coordinate institutional responses to Chancellor’s Office requests, Board of Trustees matters, and other executive inquiries; establish response requirements and deadlines, review submissions, reconcile cross-divisional issues, and present matters requiring executive determination.
  • Evaluate and improve President’s Office and Cabinet governance and workflow processes; recommend and implement approved improvements and establish tracking and reporting mechanisms.
  • Serve as a delegated senior institutional liaison, communicate presidential priorities and expectations, facilitate cross-unit resolution, and elevate matters with University-wide implications.
  • Liaise among the President’s Office, Cabinet, shared governance representatives, academic and administrative leaders, faculty, staff, students, and external partners; clarify priorities and follow up on assigned matters.
  • Represent the President at designated meetings and events, communicate approved positions within delegated authority, and coordinate follow-up. Travel to on- and off-campus locations, including evenings and weekends, and operate authorized University vehicles or a personal vehicle as required.
  • Direct information gathering with University Counsel, Human Resources, compliance, and subject-matter experts on sensitive issues; refer legal, personnel, and technical determinations to authorized offices.
  • Serve as a designated Campus Security Authority and receive, refer, or report matters brought through President’s Office and executive leadership channels, including allegations of Clery-reportable crimes, in accordance with applicable requirements.
  • Identify unresolved commitments, operational or reputational risks, and policy concerns; promptly elevate them with recommended next steps and follow up on presidentially assigned actions.
  • Manage assigned President’s Office operations, staffing priorities, service expectations, administrative processes, and budget monitoring within approved resources.
  • Directly supervise and evaluate assigned personnel, including workload distribution, coaching, accountability, and professional development.
  • Manage presidential correspondence, briefing materials, campus visits, and executive events in partnership with responsible communications and events offices.
  • Lead continuous operational improvements and maintain appropriate controls for confidential records, information security, and resource stewardship.
  • Provide strategic leadership for special projects, assessments, and administrative assignments delegated by the President.
  • Perform related duties consistent with the position’s management scope and assigned authority.

Benefits

  • Medical, dental, and vision plans.
  • Membership in the California Public Employees Retirement System (CalPERS).
  • Sick and vacation time.
  • 15 paid holidays per year.
  • Eligible employees may participate in the fee waiver education program.
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