Chief of Staff

Lance•San Francisco, CA

13d•$140,000 - $200,000•Onsite

About The Position

Lance is hiring a Chief of Staff to work directly with the CEO and help scale the company. Lance builds autonomous AI agents that run hotel operations end to end, including guest communications and coordination of front desk, housekeeping, and maintenance across hotel systems. The company reports more than $2 million in ARR and deployment at more than 50 U.S. properties, and works in person in San Francisco. This is a high-ownership, execution-driven role spanning administration, legal, operations, compliance, and finance. The Chief of Staff will take on the CEO’s hardest problems and see them through, help lead core company decisions, and build systems and processes as Lance grows. Total compensation is $140,000–$200,000, comprising cash, equity, and bonus.

Requirements

A degree from a strong school.
Management experience and an interest in managing and growing people.
Strong operational ability, initiative, and a willingness to own work end to end.
Ability to build strong processes and thrive in ambiguity.
Exceptional communication and sound judgment.
Interest in AI automations and workflows.

Nice To Haves

Background in banking, a high-growth startup, management consulting, or law.

Responsibilities

Serve as the CEO’s right hand by running the operating rhythm, preparing for high-stakes meetings, and owning special projects such as investor updates and new initiatives.
Own operations and administration by building systems, policies, and events that support a fast-growing company.
Manage contracts and agreements and keep SOC 2, ISO, HIPAA, and PCI compliance on track through enterprise security reviews.
Own finance operations, including billing, payables, bookkeeping, and insurance.
Serve as the point of contact for vendors and partners.
Use AI to turn one-off work into repeatable, automated processes where doing so saves time.
Drive cross-functional projects across product, operations, and go-to-market, and take ownership of gaps that are not otherwise covered.
Build real systems and, as the company grows, potentially build and lead a team.