Chief of Staff, North America

RHI Magnesita
•Remote

About The Position

The Chief of Staff, North America serves as a trusted partner to drive organizational alignment, leadership team effectiveness, and execution against critical business priorities. Positioned at the center of the North America Leadership Team, this role keeps key initiatives on track, ensures commitments are delivered, and translates business priorities into measurable outcomes. It creates structure, accountability, and consistency across the organization, enabling the President and leadership team to focus on strategic decision-making and business growth. The role oversees the North America Leadership Team’s operating rhythm, priorities, and deliverables; supports KPI management and business reviews; consolidates performance information into executive reporting; and develops presentations and leadership communications. It also supports strategic projects and regional transformational initiatives, facilitates leadership meetings, and partners with leaders across Finance, HR, Operations, Commercial, and Supply Chain. The position is remote in North America and involves approximately 25% travel, which may be more frequent during onboarding.

Requirements

  • Bachelor’s degree required.
  • 3–7 years of experience in strategy, business operations, analytics, consulting, project management, finance, or a related discipline.
  • Experience supporting senior leaders, executive teams, or cross-functional business initiatives.
  • Strong analytical skills and ability to translate data and KPIs into business insights.
  • Exceptional organizational and project management capabilities.
  • Ability to influence stakeholders and drive accountability without direct authority.
  • Advanced PowerPoint and executive presentation development skills.
  • Strong communication skills and executive presence.
  • Comfort operating in a fast-paced environment with shifting priorities.

Nice To Haves

  • MBA preferred.
  • Experience within manufacturing, industrial, or multinational organizations.

Responsibilities

  • Coordinate the North America Leadership Team’s operating rhythm, priorities, and key deliverables.
  • Ensure leadership team members are prepared for business reviews, strategy discussions, and executive meetings.
  • Drive accountability for commitments, deadlines, action items, and follow-through across the organization.
  • Identify execution gaps, risks, and dependencies, and proactively drive resolution.
  • Partner with the President to improve leadership alignment, communication, and organizational effectiveness.
  • Maintain visibility into critical business priorities and sustain momentum across functions.
  • Coordinate KPI management processes and support monthly business reviews.
  • Consolidate business results, performance metrics, and operational updates into executive-level reporting.
  • Analyze trends, identify opportunities and risks, and provide actionable insights for decision-making.
  • Support goal-setting and monitor progress against strategic priorities.
  • Ensure consistency in regional performance reporting and business review materials.
  • Prepare business updates and presentations for executive leadership meetings and strategic reviews.
  • Develop executive presentations, leadership communications, and business narratives.
  • Support strategic projects and track execution against milestones and objectives.
  • Facilitate leadership meetings, document decisions, and monitor progress against commitments.
  • Partner with leaders across Finance, HR, Operations, Commercial, and Supply Chain to ensure alignment and execution.
  • Drive initiatives that improve organizational effectiveness, collaboration, and business performance.
  • Support execution of key regional priorities and transformational initiatives.
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