Chief of Staff

Setpoint•New York, NY

4h•$150,000 - $170,000•Hybrid

About The Position

Setpoint is seeking a Chief of Staff to work directly with the founding CEO. This role is a blend of strategic partnership and operational execution, responsible for managing the company's executive-level rhythm, driving key CEO-owned projects, and ensuring decisions translate into tangible outcomes. The Chief of Staff will be involved in critical company conversations and is expected to use this role as a launchpad for future leadership positions within the company. The ideal candidate is an entrepreneurial operator with an ownership mindset, a force multiplier who enhances the CEO's effectiveness, highly organized, an excellent communicator, possesses a strong understanding of capital markets, and is comfortable with ambiguity and a bias for action.

Requirements

5 to 8 years of experience, with a strong preference for an ex-consulting (MBB) or ex-banking / PE associate background.
Operating experience at a high-growth startup is a plus.
Fintech, ABS, or capital markets understanding.
Ability to build and read a financial model.
Ability to own board-quality materials without hand-holding.
Exceptional writing and synthesis skills; ability to distill complex information into concise memos.
Track record of owning projects end to end in ambiguous environments.
Discretion, particularly in handling sensitive information related to compensation, fundraising, and personnel.
Low ego; willingness to perform a wide range of tasks.
Prior Chief of Staff, BizOps, or Strategy & Operations experience at a venture-backed company is a plus.

Nice To Haves

Prior Chief of Staff, BizOps, or Strategy & Operations experience at a venture-backed company.

Responsibilities

Run the CEO’s operating cadence: staff meetings, weekly business reviews, exec offsites, and quarterly and annual planning.
Drive 2 to 4 high-priority strategic initiatives at any given time, ranging from new pricing strategies to key partnerships to leadership hires.
Build and maintain the company’s goal-setting and tracking systems, including OKRs, KPIs, and relevant dashboards.
Attend key meetings, document decisions, and ensure follow-through across the executive team, proactively unblocking any issues.
Lead internal communications, including all-hands meetings, founder updates, and shaping the company narrative for employees, candidates, and the market.
Manage the CEO’s inbox, calendar, and attention, prioritizing what requires his direct involvement.
Act as interim owner for any function or workstream requiring leadership during the hiring process.