Chief of Staff

Western North Carolina Community Health Services • Asheville, NC

1d • $120,000 - $155,000

About The Position

Western North Carolina Community Health Services (WNCCHS), a Federally Qualified Health Center serving underserved communities in Western North Carolina, is seeking a Chief of Staff to join its senior leadership team. The role supports cross-departmental strategy implementation and provides executive oversight for talent management and development, fundraising and resource development, and community engagement. The Chief of Staff champions high-quality, whole-person healthcare for all across the region.

The Chief of Staff partners with the CEO and Senior Leadership Team to align organizational initiatives and track progress through performance metrics. The role oversees talent acquisition, onboarding, retention, performance management, employee relations, staff and leadership development, and compliance with employment laws and policies. It also provides executive support for fundraising and resource development, cultivates donor and corporate relationships, pursues grants and institutional funding, and builds fundraising and donor stewardship infrastructure.

The position provides executive direction for community engagement, outreach, and external relations; supports brand and communications strategies; cultivates community partnerships; and ensures outreach aligns with organizational priorities, population needs, and sustainable growth. The stated base salary is $120,000 to $155,000 for 40 hours per week.

Requirements

• Minimum of 7 years of progressive leadership experience, preferably in the nonprofit or healthcare sector.
• Minimum of 3 years of executive or senior leadership experience, preferably in the nonprofit community, public health, or healthcare sector.
• Strong executive communication and relationship-building skills.
• Experience working with boards, executive leaders, community stakeholders, and external partners.
• Ability to adapt to the needs of the organization and employees.
• Master's degree in Healthcare Administration, Business Administration, Public Health, Healthcare Leadership, or a related field preferred; a bachelor's degree combined with significant, directly relevant professional experience may be considered in lieu of a master's degree.

Nice To Haves

• Demonstrated success leading people, building programs, project management, fundraising or development, and organizational transformation initiatives.
• Strong understanding of employment law.
• Familiarity with the role of Federally Qualified Health Centers (FQHCs) in the community.

Responsibilities

• Partner with the CEO and Senior Leadership Team.
• Lead organizational initiatives to align teams around unified goals.
• Use performance metrics to measure progress.
• Oversee talent acquisition, onboarding, retention, performance management, and employee relations.
• Foster an inclusive, high-performing, collaborative work environment.
• Drive staff and leadership development programs.
• Ensure employment practices and policies comply with federal, state, and local labor laws.
• Partner with the CEO to provide executive support for a diversified fundraising and resource development program.
• Identify new sources of philanthropic support and corporate partnerships.
• Align funding opportunities with strategic goals and pursue institutional funding sources with organizational leadership.
• Establish and support donor stewardship practices and fundraising infrastructure.
• Provide executive direction for community engagement, outreach, and external relations.
• Support integrated brand and communication strategies.
• Cultivate strategic community relationships and stakeholder partnerships.
• Ensure outreach initiatives align with organizational priorities, reflect population needs, and support sustainable growth.

Benefits

• Competitive health plans including medical, dental, and vision insurance.
• Free telehealth service for the employee and household.
• 403(b) retirement savings with match.
• Up to two floating holidays.
• Up to eleven paid holidays.
• Accrued paid time off based on 40 hours per week, totaling 156 hours in the first year.
• Employer-paid life insurance.
• Access to state and federal programs for loan repayment.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive