Chief of Staff

InStride Health

3d•$180,000 - $215,000•Remote

About The Position

InStride Health is seeking a Chief of Staff to the CEO to support the company's scaling operations through its next phase of national growth. This role reports directly to the CEO and involves attending Executive Leadership Team meetings. The Chief of Staff will be responsible for sharpening executive decision-making, modernizing the operating model, and ensuring alignment around key priorities. This is a strategic advisory role, not an administrative one, and includes owning the Board operating process and leading enterprise-wide initiatives across various departments such as Clinical, Commercial, Product, Finance, Operations, People, and Marketing. The position offers a unique opportunity to influence both the strategy and the operational machinery of a company focused on transforming pediatric mental health care. This is a fully remote position.

Requirements

8+ years of total experience, with ideally a mix of 3-5 years across consulting, investment banking, private equity, corporate strategy, and 3-5 years of other operational or Chief of Staff experiences within high-growth organizations
Track record of leading complex, cross-functional strategic initiatives from concept through execution.
Experience supporting executive leadership teams and preparing Board-level materials.
Exceptional strategic thinking, business judgment, and structured problem-solving skills.
Outstanding written and verbal communication skills, with the ability to influence senior leaders and a wide range of stakeholders.
Strong program management skills with exceptional organizational discipline and follow-through.
High emotional intelligence, sound judgment, discretion, and the ability to build trust quickly.
Comfort operating in ambiguity and a proven ability to thrive in a fast-paced, mission-driven environment.
Bachelor's degree.

Nice To Haves

Experience in healthcare, digital health, behavioral health, or another highly regulated industry.
Experience in a high-growth startup or scaling organization, ideally venture-backed at Series B through D.
Demonstrated enthusiasm for applying AI and emerging technologies to improve organizational effectiveness and scale.
MBA or other advanced degree.

Responsibilities

Act as a trusted advisor and thought partner to the CEO on company strategy, organizational priorities, and executive decision-making.
Partner with the CEO, Exec Team, and the Operations Strategy team to develop and evaluate enterprise strategic priorities, including new market opportunities, partnerships, clinical product strategy, and major investments, by building decision frameworks, synthesizing data, and presenting clear recommendations.
Produce strategic analyses, executive briefings, Board materials, and other decision-support materials that drive high-quality executive and Board decisions.
Represent the CEO in executive meetings and strategic initiatives as appropriate.
Own and continuously improve InStride's executive operating cadence so that leadership meetings, quarterly planning, and business reviews produce real decisions, accountability, and execution.
Apply AI and emerging technologies to streamline planning, reporting, meeting preparation, follow-up, and knowledge management, creating a more efficient operating model for leaders across the organization.
Strengthen operational rigor by improving how the organization tracks strategic initiatives, measures business outcomes, captures organizational learning, and applies those insights to future decisions.
Build scalable operating mechanisms and data-driven reporting that create visibility into company priorities, execution progress, business performance, and organizational health.
Support (and potentially lead over time) high-priority enterprise initiatives from planning through execution in partnership with Clinical, Commercial, Product, Finance, Operations, and People.
Identify organizational bottlenecks, improve cross-functional coordination, and drive accountability across teams.
Partner with the CEO, Chief People Officer, Chief Commercial Officer, VP of Marketing, and external PR agency to maintain a consistent corporate narrative across employees, the Board, investors, and external stakeholders.
Serve as the connective tissue (by articulating the strategy) between internal and external communications so that company strategy, priorities, and major milestones reach every audience consistently.
Partner with the Chief People Officer, who owns internal communications and the All Hands cadence, to ensure executive messaging reflects company priorities and strategic direction.
Coordinate executive communications, including Board messaging, investor updates, leadership communications, and major company announcements, in partnership with functional leaders.
Equip leaders with the context and messaging they need to communicate priorities and lead organizational change.
Own the Board operating process, including agendas, executive coordination, materials, and follow-up.
Partner with the CEO and CFO on Board and investor communications, fundraising activities, and long-range strategic planning.
Coordinate executive engagement with investors, strategic partners, and other external stakeholders.
Raise the quality and consistency of Board materials, executive communications, and strategic planning processes over time.