Chief of Staff - Staff

Genpact•New York City, NY

2d•Hybrid

About The Position

Genpact is seeking a Chief of Staff to partner directly with the Global Agentic AI Officer in shaping and scaling one of the company's most strategic businesses. The position is described as a strategic extension of the Global Agentic AI Officer, creating leverage by driving strategic priorities, accelerating decisions, representing the office in senior forums, and ensuring the leadership team executes with speed and alignment. The successful candidate will combine technical credibility, business judgment, executive presence, and exceptional execution capability while working across Product, Engineering, Go-to-Market, Strategy, and Corporate Functions. The role partners on strategic, organizational, and business priorities; drives enterprise-wide cross-functional initiatives; and helps accelerate Agentic AI product development and commercialization. It also develops executive communications, including Board, CEO, and executive-level narratives, business reviews, investment cases, and operating updates.

Requirements

Bachelor's degree in Commerce, Economics, or Finance, or a Master's degree in Business Administration or Business Analytics.
Advanced English proficiency (C1).
Critical thinking.
Customer relationship management (CRM).
Data-driven decision making.
Energy work.
Executive presence.
People leadership.
Project management.
Storytelling.
Strategic planning.

Responsibilities

Act as a trusted advisor and thought partner to the Global Agentic AI Officer on strategic, organizational, and business priorities.
Represent the Global Agentic AI Officer in executive meetings and leadership forums where appropriate.
Help prioritize the leader's time by identifying high-value opportunities and removing operational noise.
Challenge thinking, provide independent perspectives, and frame executive decisions.
Own enterprise-wide initiatives spanning Product, Engineering, GTM, Marketing, HR, Finance, and Corporate Strategy.
Remove execution bottlenecks and drive accountability across senior leadership teams.
Establish operating rhythms, executive reviews, decision forums, and governance mechanisms.
Lead high-impact initiatives from concept through execution.
Partner with Product and Engineering leaders to accelerate Agentic AI product development and commercialization.
Translate technical concepts into executive-level business decisions.
Support portfolio prioritization, product strategy, and scaling initiatives.
Bring structured thinking to ambiguous technical and business challenges.
Develop Board, CEO, and executive-level narratives.
Prepare strategic business reviews, investment cases, and operating updates.
Ensure leadership teams remain aligned on priorities, risks, and decisions.