Chief of Staff

Vetcove•Remote, Remote

3d•$180,000 - $270,000•Remote

About The Position

Vetcove is seeking a senior, hands-on Chief of Staff to design, build, and lead internal operations at a growing, fully remote company. Reporting directly to the CEO, this person will partner closely with the leadership team and help shape the company’s day-to-day operating practices. The role has meaningful authority to improve how the organization works and to turn leadership priorities into well-executed internal initiatives. The Chief of Staff will lead a small internal operations team while personally driving projects and solving problems across the company. The role includes participating in leadership team meetings, representing the CEO and other leaders in meetings, leading projects on their behalf, and making decisions within delegated authority. The successful candidate will exercise independent judgment, work effectively through ambiguity, and build the trust of leaders and teams by bringing clarity, removing obstacles, and following through. The position is 100% remote within the United States, with travel for company retreats and other gatherings. The typical U.S. base salary range is $180,000–$270,000 per year, plus bonus, equity, and benefits; compensation may vary by location, skills, qualifications, and experience. Employment is contingent upon successfully completing a background check. Vetcove is unable to sponsor work visas at this time.

Requirements

Bachelor’s degree.
A record of owning complex operations or cross-functional initiatives and delivering excellent results with limited oversight.
Exceptional judgment, discretion, and integrity, and the ability to earn senior leaders’ confidence and handle sensitive matters thoughtfully.
Proactive, self-directed approach, anticipating needs and following through without repeated prompting or detailed instructions.
Ability to turn ambiguity into priorities, practical processes, and decisive action, seeking input where appropriate and acting independently where possible.
Presence and confidence to represent senior leadership, lead consequential conversations, and make sound decisions within delegated authority.
Strong organizational skills and attention to detail, with the judgment to focus on what matters most.
Credibility and interpersonal skills to work across functions, resolve disagreements, and hold people accountable with clarity and respect.
Excellent written and verbal communication skills, including creating compelling presentations and concise recommendations.
Ability to lead a small team while remaining hands-on and personally accountable for results.
Experience in a demanding, growing organization where the candidate improved business operations and earned increasing responsibility.

Responsibilities

Design and improve internal systems, policies, and processes for a growing, fully remote company, clarifying ownership and improving coordination.
Own day-to-day operational decisions and execution, proactively identifying and resolving issues and keeping work moving.
Represent the CEO and other leaders, lead meetings and projects on their behalf, and make decisions within delegated authority.
Lead cross-functional internal initiatives from initial idea through completion, aligning stakeholders and resolving dependencies.
Participate in leadership team meetings, contribute an operational perspective, and handle complex and sensitive matters with discretion.
Lead and develop the operations team, setting priorities and improving execution across administration, people operations support, and company events.
Oversee programs, gatherings, and internal practices that support employee connection and effectiveness.
Prepare all-hands presentations, leadership updates, and other internal communications, translating leadership direction and business input into clear materials.
Identify recurring friction, unclear ownership, and emerging operational risks, and develop lasting solutions.