Chief of Staff

Citizenship and Immigration Services•New York, NY

1d•Onsite

About The Position

The Chief of Staff provides financial, human capital, and administrative oversight of complex and diverse mission support functions, ensuring organizational goals are achieved across offices in diverse geographic locations. The role directs administrative programs and serves as a senior-level expert and advisor on complex administrative, labor and employee relations, logistical, and budget matters. The position develops resource strategies and strategic goals, oversees workforce and support functions, and coordinates and advises staff and management to meet high-visibility mission requirements with national impact. The position is based at the USCIS New York District Office, Jacob K. Javits Federal Building, 26 Federal Plaza, New York, NY 10278. It is considered essential for reporting to work when the facility might otherwise be closed. The incumbent may be required to serve a twelve-month supervisory probationary period and complete supervisory training within one year of assignment.

Requirements

One year of specialized experience equivalent to at least the GS-14 level in the federal government, including experience performing the majority of the listed specialized duties.
Experience as a subject matter expert in budget formulation, development, planning, and execution, including monitoring budget performance and balancing resources across geographically dispersed organizations.
Experience leading workforce management, staffing and recruitment, workforce efficiencies, workforce development and training, organizational culture, and team dynamics.
Experience leading strategic goals for administrative activities, including facilities management, continuity and emergency management, acquisition strategy and funding, internal controls, and program performance monitoring, analysis, or evaluation.
Experience developing partnerships and collaborative teams involving diverse activities, multiple liaisons, and outside stakeholders.
Experience identifying operational research needs and methods and writing reports or working documents that provide authoritative guidance on program issues.
Current federal employees must have served 52 weeks at the lower grade or equivalent grade band in federal service.
U.S. citizenship or U.S. national status is required.
Must successfully pass a background investigation and drug screening.
Males born after December 31, 1959, must be registered with the Selective Service.
Applicants not currently employed by USCIS must meet the residency requirement: for three of the five years immediately before applying, they must have resided in the United States, worked overseas as a U.S. government employee in a federal or military capacity, or been a dependent of such an employee serving overseas.
May be required to serve a 12-month supervisory probationary period and complete supervisory training within one year of assignment.
There is no educational substitution at this grade level.

Responsibilities

Direct administrative programs involving logistics, facilities, emergency management, congressional and stakeholder relations, and program evaluation in accordance with established policies.
Serve as a senior-level expert and advisor on complex administrative, labor and employee relations, logistical, and budget matters.
Formulate and initiate changes to policies and procedures that affect others’ work and major aspects of the program.
Monitor external factors affecting the organization.
Coordinate strategic resource planning, monitoring, and execution to meet goals while minimizing costs and maximizing program efficiency and effectiveness.
Develop short- and long-term resource strategies, objectives, plans, and priorities consistent with organizational goals and relevant internal and external factors.
Inspire and motivate staff, foster a high-performing workforce, and model high standards of conduct.
Plan subordinate work, set and adjust short-term priorities, and establish target completion dates.
Coordinate, direct, and oversee subordinates and advise management officials.
Support district and field staff through the comprehensive budget process, from planning to execution, and advise on budget formulation and controls.
Develop and implement workforce management strategies for staffing, recruitment, and retention; conduct staffing analysis, acquisition funding, and performance monitoring.
Oversee district administrative, human resource and talent management, emergency management, facilities projects, financial management, asset management, training, and outreach functions.
Develop strategic goals for administrative activities, including facilities management, continuity planning, emergency management, acquisition strategy and funding, internal controls, performance monitoring, and support-program analysis and evaluation.
Develop partnerships and collaborative team environments involving diverse activities, liaisons, and outside stakeholders.
Identify operational research needs and methods, and prepare reports or other working documents providing authoritative guidance on program issues.