Chief of Staff

Abby Care•San Francisco, CA

1d•$150,000 - $230,000•Onsite

About The Position

Abby Care is hiring a Chief of Staff to report to the CEO and work with the senior leadership team to drive strategic initiatives and operational rigor. The role acts as a force multiplier for the founder and CEO, with exposure to executive decision-making and responsibility for shaping company-wide goals, executing strategic roadmaps, and project managing board and investor relations processes. The Chief of Staff will improve operating systems, optimize company-wide meetings, lead special projects, and collaborate with department leaders to align and advance priorities. This is an in-person role in San Francisco, with four days in the office. The role requires engagement on evenings and weekends as needed.

Requirements

At least 6 years of professional experience.
Strong written communication skills, including the ability to turn complex inputs into clear memos, board materials, and executive updates with little editing.
Strong organizational skills and ability to manage multiple priorities, track cross-functional work through completion, and focus the CEO’s time on key priorities.
Sound judgment and discretion when handling confidential information, including knowing when to act and when to escalate.
Comfort with ambiguity and ability to scope unstructured problems and drive them to results without a playbook.
Strong analytical skills, including comfort building a model, reading a P&L, and pressure-testing a plan.
Executive presence and ability to work credibly with the leadership team, board members, investors, and external partners.
Ownership mindset and consistent follow-through.
Honesty, integrity, relationship-building, and effective communication across teams and organizational levels.

Nice To Haves

Experience in management consulting, investment banking, or a similar analytical, high-accountability environment.
Experience at a high-growth startup.
Experience scaling a company through a funding round or major strategic shift.

Responsibilities

Partner with the CEO and executive team to develop and refine Abby Care’s long-term corporate strategy.
Lead high-impact special projects, including new lines of business, executive hiring, and fundraising.
Collaborate across departments to translate strategy into execution and ensure cross-functional alignment.
Support strategic planning cycles and help define short- and long-term company priorities.
Translate strategy and department-level roadmaps and initiatives.
Drive accountability and progress across teams through structured follow-ups and reporting.
Project manage preparation for board meetings and investor updates.
Support the creation of investor decks, KPI reports, and strategic narratives.
Attend board meetings and categorize follow-ups and action items.
Iterate on operating systems, team workflows, and internal cadences, including preparing for All-Hands and running weekly executive meetings.
Identify inefficiencies and implement systems that improve clarity, speed, and transparency in administrative and strategy workflows.
Scale the CEO’s time by managing project load, drafting materials, and maintaining momentum across initiatives.
Partner with the Senior Executive Assistant to focus the CEO’s time on the company’s most important and highest-potential initiatives.
Serve as a sounding board on priorities, tradeoffs, and decision framing.
Manage the OCEO team and build playbooks for the administrative backbone.