Chief of Staff

City of New York•New York City, NY

About The Position

The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. The Office of the Deputy Mayor for Health and Human Services is responsible for ensuring that agencies that oversee the City’s social services programming are run compassionately, equitably and effectively, and that the City’s public health and healthcare delivery systems are delivering results for all New Yorkers. Overseeing a portfolio with a combined budget of over $29B annually and a workforce of approximately 68,000 staff, the Office of the Deputy Mayor for Health and Human Services is focused on implementing bold efforts within and across City agencies and Mayor’s Offices. Agencies and Mayor’s Offices reporting to the Deputy Mayor for Health and Human Services include: NYC Health + Hospitals, Department of Health and Mental Hygiene, Office of Chief Medical Examiner, Department of Social Services (Human Resources Administration and Department of Homeless Services), Administration for Children’s Services, Department for the Aging, Department of Veterans’ Services, and the Mayor’s Office of Immigrant Affairs, the Mayor’s Office to End Domestic and Gender-Based Violence, the Mayor’s Office of Community Mental Health, and the Mayor’s Office for People with Disabilities.

Requirements

A master’s degree in public health, public administration, public policy, social work, economics, business, law or related fields, and at least 2 years of related work experience; or a bachelor’s degree from an accredited college, and at least 5 years of related experience
An understanding of the health and human services policy issues related to New York City and the provision of services across its five boroughs; an understanding of New York City’s government agencies and/or community-based organizations a plus
Excellent communication, writing, research, analytical and organizational skills, with ability to rapidly Experience working in government; prior experience with administrative and procurement processes preferred
Business operations, process design, and project management experience
Ability to operate independently with excellent time management skills and confirmed ability to deliver on multiple, competing priorities in a dynamic environment
Ability to effectively interact with people and partners across all levels within an organization
Proven ability to follow through on complex projects from ideas to implementation
Excellent written and verbal communication skills, with the ability to translate complex technical information into clear and compelling presentations for an array of audiences

Nice To Haves

An understanding of New York City’s government agencies and/or community-based organizations a plus
prior experience with administrative and procurement processes preferred

Responsibilities

Supervise DMHHS team members including management of staff daily operations, advising team on immediate and long-term strategies with HHS agencies, managing ongoing crises and liaising between staff and Deputy Mayor, along with the Chief of Staff.
Manage a variety of high-priority projects for the Deputy Mayor, driving towards goals, ensuring timely completion of deliverables, troubleshooting issues.
Support the Deputy Mayor with oversight of operational or organizational issues as well as advising on key hiring or appointments.
Coordinate with units, agencies, boards, organizations, and institutions relevant to the work of the Deputy Mayor.
Coordinate and manage communications and outreach strategies and ensure positive and efficient relationships between all stakeholders.
Generate policy briefings and project-related documents including project work plans, meeting agendas, items for follow-up, and decision memos.
Assist in overseeing and monitoring agency/unit projects and initiatives to ensure that goals and timelines are met, in coordination with appropriate unit/agency leadership and key staff within the Mayor’s Office.
Initiates and spearheads special projects and initiatives; mitigating political and operational challenges.
Assists in facilitating decision-making with the Senior leadership team; acts as confidant, sounding board, and advisor to offer sound perspective and guidance.
Help to create/facilitate communication channels, strategies, and tactics that support the DMHHS goals.
Build trusted relationships with key stakeholders within the organization to generate proper levels of awareness and adoption of the team’s objectives and goals.
Maintain a consistent communication and socialization plan to ensure teams have the most up to date information.
Work with units/ agencies to advance Mayoral policy priorities and develop policy proposals with agency leadership related to agency objectives and advance for the Deputy Mayor and/or Mayor decision-making.
Assist the Deputy Mayor with oversight of confidential structural or organizational issues facing agencies within the portfolio, as well as advising on key hiring or appointments within City Hall and the agencies.
Serve as surrogate for the Deputy Mayor in meetings with City senior leadership and external stakeholders, including those where decision making capacity is required.