Chief of Staff for the Office of Development

City of New York•New York City, NY

About The Position

The Chief of Staff for the Office of Development at the New York City Department of Housing Preservation and Development reports to the Deputy Commissioner of Development and helps develop policy and coordinate implementation of agency priorities. The role works closely with Development senior staff, the Office of the Commissioner, and internal and external partners, advancing the Deputy Commissioner’s priorities and supporting the Mayor’s Housing Plan to create and preserve affordable homes. The Chief of Staff serves as a liaison across Development teams and leadership, promoting problem-solving, trust, and collaboration. The role coordinates budget planning and production targets, supports rollout of policies and priorities, represents the Deputy Commissioner in meetings, and prepares related materials. It also coordinates interagency initiatives, delegates analyses and workloads to relevant teams, manages three direct reports, and ensures leadership priorities and staff feedback are communicated and considered. The position responds to time-sensitive data requests, communicates production milestones with partners, and helps model new programs and policies against existing business processes and resources. It works closely with the Office’s Executive Operations and Policy team on staff training, hiring and civil service, fiscal coordination, process redesign, data and analytics, technology, and coordination among Directors of Operations. Regular coordination with the Office of Neighborhood Strategies, Office of Legal Affairs, Communications and Intergovernmental Relations teams, and Capital Planning is also required. The Department of Housing Preservation and Development and the City of New York are equal opportunity employers.

Requirements

  • Meet the Administrative Business Promotion civil service qualification through one of the stated pathways: a relevant master’s degree and three years of qualifying full-time professional experience, including two years in a managerial or executive capacity; a bachelor’s degree and five years of qualifying full-time professional experience, including two years in a managerial or executive capacity; or an equivalent combination of education and experience.
  • Have at least two years of managerial or executive experience as defined in the qualifications, and a four-year high school diploma or equivalent.
  • Demonstrate excellent analytical, writing, interpersonal, and organizational skills.
  • Be able to work as both a team player and team leader as situations require.
  • Have the ability and comfort to delegate tasks and responsibilities.
  • Be able to perform complex tasks with limited supervision, meet deadlines, and manage multiple projects in a timely manner.
  • Be comfortable representing the Deputy Commissioner in meetings with senior agency staff.

Nice To Haves

  • Familiarity with financial modeling and business process analysis.
  • Familiarity with human resources and operations management.
  • Significant experience in affordable housing development, community development, planning, public administration, or a related area.
  • Prior government agency experience.
  • An advanced degree.

Responsibilities

  • Manage three direct reports: the Executive Assistant for the Deputy Commissioner, the Deputy Chief of Staff, and a Policy Analyst.
  • Represent the Deputy Commissioner at meetings as needed, including external meetings with City Hall leadership.
  • Facilitate policy and program design in support of the Mayor’s Housing Plan.
  • Promote problem-solving, trust, and collaboration across and within Development teams and leadership.
  • Coordinate annual budget planning with Capital Planning and development production programs to align targets and available resources.
  • Coordinate rollout of new policies and priorities with Office of Development leadership.
  • Advance the Deputy Commissioner’s priorities and prepare supporting materials, including memos, presentations, and emails.
  • Support interagency initiatives affecting development work and identify subject matter experts to support them.
  • Delegate workloads, analyses, and requests for input across relevant Development teams.
  • Ensure direct reports have clear portfolios and expectations and opportunities to provide feedback.
  • Communicate Deputy Commissioner and Commissioner priorities to Development leadership and staff, and ensure staff feedback is reviewed and considered.
  • Respond to time-sensitive data requests and exercises related to the Development portfolio, involving Development staff as needed.
  • Communicate critical production targets and milestones to agency and external partners.
  • Model new programs and policies to assess their fit with business teams and existing resources.
  • Work with the Executive Operations and Policy team on staff training and support, hiring and civil service, fiscal management and coordination, process redesign, data and analytics, technology, and coordination across Directors of Operations.
  • Coordinate with the Office of Neighborhood Strategies on alignment between housing production programs and neighborhood planning and pre-development efforts, including Requests for Proposals drafting, review, and selection.
  • Coordinate with the Office of Legal Affairs on Department of Investigation requests and the projected development closing pipeline.
  • Coordinate with Communications and Intergovernmental Relations, including timely inquiry responses and event planning and press requests concerning Development projects and policies.
  • Coordinate with Capital Planning to communicate budgetary needs and ensure projections support production targets.
  • Perform other duties as required to assist Development operations.
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