Chief of Staff to the CEO

Nubank • Palo Alto, CA

3d

About The Position

The Chief of Staff to the CEO is the closest partner to Nubank’s Founder and CEO, David Vélez, and a force multiplier for his agenda. The role ensures that the CEO focuses on the most important matters, is prepared for key conversations, and follows through on commitments. It provides candid, apolitical counsel on developments across Nubank, using sound judgment to identify and escalate issues and maximize the CEO’s impact.

The role requires discipline, rigor, and consistent follow-through. It also reduces coordination costs and pre-alignment across the organization, helping Nubank make decisions faster. This is an individual-contributor role reporting directly to the CEO. It involves access to confidential and sensitive information and requires strong judgment and discretion.

The CEO’s office supports an agenda spanning external stakeholders—including investors, regulators, the Board of Directors, industry, and strategic partners—and internal priorities across markets, product, and technology. The role is based in the Bay Area, California, aligned with the CEO’s base, and is classified as IC9 on the individual-contributor track. Success is measured by the CEO’s focus on high-impact topics, the quality of Board and investor preparation, reliable follow-through, faster decisions with less pre-alignment, and the trust of the MTeam.

Requirements

• Bachelor’s or master’s degree from a top-tier university in finance, economics, engineering, business, or a related field.
• At least 10 years of experience, including senior-level investment banking experience (M&A, capital markets, or financial institutions coverage) and/or experience at a top-tier consulting firm advising CEOs, CFOs, or Boards on complex, high-stakes transactions.
• Experience handling work where precision, process discipline, and deadlines are non-negotiable.
• Fluent English.
• Exceptional written communication skills, including the ability to reduce complex material to its essence.
• Comfort using AI tools as part of daily work.
• Strong discipline and rigor in analysis, meeting preparation, and completing commitments on time.
• Strong intelligence and judgment, including the ability to learn quickly, structure complex problems, manage multiple workstreams, and communicate to the point.
• Strong relationship-building skills and credibility with leaders and teams at all levels.
• High ownership, a high bar for work, and the ability to respectfully challenge the CEO when needed.
• Discretion in handling confidential information and material non-public information.

Nice To Haves

• MBA or equivalent.
• Industry knowledge in financial services, fintech, or technology.
• Exposure to public-company environments, including earnings, investor relations, or governance.
• Portuguese and Spanish.

Responsibilities

• Own the CEO’s operating rhythm by translating company priorities into a focused agenda, reassessing what warrants the CEO’s attention, and running MTeam forums and rituals with clear purposes, appropriate participants, and documented outcomes.
• Ensure agendas, pre-reads, and follow-ups are delivered on time.
• Independently assess proposals, challenge assumptions, and synthesize financial, operating, and organizational evidence into recommendations for CEO and MTeam decisions.
• Prepare briefs and decision memos that frame the right questions, ensuring accuracy, logic, and clarity.
• Maintain an accurate record of decisions, commitments, owners, and deadlines from CEO and MTeam forums; follow up until items are closed, hold leaders accountable, and escalate risks or delays early.
• Bring leaders together around shared priorities, clarify dependencies and competing interests, and lead negotiations on sequencing and resource trade-offs.
• Ensure recommendations reflect company-level outcomes and escalate unresolved choices with clear options, helping teams reach alignment faster with fewer pre-meetings, pre-reads, and approval layers.
• Lead selected high-priority, cross-functional CEO-sponsored initiatives where ownership is unclear or coordination requires the CEO’s office.
• Provide candid counsel, build relationships across the MTeam and company to surface friction and misalignment, and represent the CEO in selected forums.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior