Chief of Staff

Burberry • New York, NY

2d • $190,000 - $230,000

About The Position

The Chief of Staff serves as a trusted advisor and strategic partner to the Regional President, supporting smooth operations, key business priorities, and organizational efficiency. The role aligns leadership teams, manages cross-functional initiatives, and supports executive decision-making, growth, operational excellence, and brand positioning in the luxury retail market.

The Chief of Staff supports regional strategy and business performance, drives or supports regional projects, and provides executive communications and meeting support. The role also oversees retail reporting for the Americas Store Network and collaborates with the VP Retail on commercial schemes and performance monitoring.

Requirements

• At least 7 years of experience in a strategic, operational, or advisory role within luxury retail, fashion, or a related industry.
• Strong understanding of luxury consumer behavior, retail operations, and brand strategy.
• Demonstrated ability to work closely with senior executives and manage complex business initiatives.
• Strong analytical, project management, and problem-solving skills.
• Excellent written and verbal communication skills, including the ability to prepare compelling executive reports and presentations.
• High discretion and emotional intelligence, with the ability to navigate a fast-paced, high-profile environment.
• Strong relationship-building and stakeholder-management skills.
• Ability to influence without authority and drive cross-functional collaboration.
• High attention to detail and operational excellence.
• Agility and adaptability in a fast-moving luxury retail environment.

Responsibilities

• Support the Regional President in defining and executing regional business strategies to drive revenue, profitability, and brand positioning.
• Analyze market trends and business performance data and provide strategic recommendations.
• Collaborate with Retail, Merchandising, Marketing, Finance, HR, and other teams to align work with strategic goals.
• Anticipate challenges and risks and provide proactive solutions to support business continuity and agility.
• Lead or support cross-functional projects and regional initiatives, including end-to-end project management for new store openings and product category initiatives.
• Act as a thought partner to the Regional President by prioritizing tasks, managing workflow, and maintaining focus on high-impact initiatives.
• Prepare Exco presentations, board updates, business reports, and strategic briefings for internal leadership and external stakeholders.
• Lead and facilitate senior leadership meetings, including setting agendas, capturing key takeaways, and driving follow-ups.
• Ensure effective communication between the Regional President, key stakeholders, and wider teams.
• Drive cross-functional collaboration to support execution of regional activities and projects.
• Oversee timely and accurate production of retail reports for the Americas Store Network.
• Collaborate with the VP Retail on store commercial schemes and monitor and publish results, including monthly targets and incentives.

Benefits

• Company-sponsored benefit programs
• Commission earnings may be included, depending on the position.
• Discretionary bonuses may be included, depending on the position.
• Short- and long-term incentive packages may be included, depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed