Chief of Staff

National Center on Sexual Exploitation•Washington, DC

2d•Onsite

About The Position

The National Center on Sexual Exploitation (NCOSE) seeks a capable, organized, and discerning Chief of Staff to the President. Working closely with the President, who works remotely, the Chief of Staff serves as the President’s primary on-site representative and operational partner, maintaining awareness of activity and needs in the Washington, DC office, facilitating communication across departments, and helping turn organizational priorities and decisions into action. The role requires building trusted relationships with staff, understanding operational realities, identifying opportunities for improvement, and communicating candidly and objectively with the President. The Chief of Staff leads day-to-day operations for the Washington, DC office; supports executive decision-making and follow-through; coordinates organizational initiatives and cross-departmental work; and leads or supports special projects assigned by the President. The role combines organizational and executive priorities with practical, hands-on problem-solving. It offers broad exposure to nonprofit management and executive decision-making. The Chief of Staff reports directly to the President and collaborates with department leaders, Human Resources, Finance, Operations, and other staff. The position may make routine operational decisions within delegated authority and approved budgets, but does not independently supersede department leaders or assume authority over personnel, budgets, or organizational policy unless specifically delegated by the President. Success is measured by the President’s understanding of operations, reliable follow-through, effective office management, improved coordination, early identification of concerns, practical process improvements, strong working relationships, and responsible stewardship of resources.

Requirements

Bachelor’s degree in a relevant field or an equivalent combination of education and experience.
Excellent written and verbal communication skills, including the ability to synthesize complex information into concise, actionable summaries.
Sound judgment, discretion, emotional intelligence, and appropriate handling of confidential information.
Demonstrated initiative, ability to anticipate needs and problems, and ability to follow through without constant supervision.
Comfort working in a fast-paced, mission-driven nonprofit environment where priorities may shift and resources may be limited.
Willingness and ability to work primarily in person at NCOSE’s Washington, DC office.
Proficiency with standard workplace technology, document management, spreadsheets, and project management tools.
Ability to communicate candidly and professionally, including raising concerns and delivering difficult information constructively.
Ability to build trust and effective working relationships with individuals at all levels of an organization.
Strong attention to detail and ability to manage multiple priorities, deadlines, and projects simultaneously.
Exceptional organizational, analytical, and problem-solving skills.

Nice To Haves

Juris Doctor (JD), particularly for candidates interested in nonprofit leadership, public policy, law, or advocacy.
Experience in nonprofit operations, executive support, project management, public policy, legal research, or organizational administration.
Strong research, writing, and analytical skills.
Experience coordinating projects across multiple teams or functions.
Familiarity with organizational planning, budgeting, performance tracking, or process improvement.
Interest in NCOSE’s mission to prevent sexual exploitation and commitment to professional integrity and responsible organizational stewardship.

Responsibilities

Serve as the President’s primary on-site partner and provide timely, accurate, and objective updates about organizational activities, staff needs, operational challenges, and opportunities.
Prepare agendas, briefing materials, summaries, recommendations, and follow-up items to support executive decision-making.
Track the President’s commitments, decisions, and priorities and ensure appropriate follow-through.
Identify issues requiring executive attention and determine what can be resolved independently, coordinated with department leaders, or escalated.
Represent the President at meetings when requested, communicate the President’s direction, and report outcomes and follow-up needs.
Lead day-to-day operations of the Washington, DC office and keep the workplace organized, functional, professional, and adequately equipped.
Manage office logistics, including facilities, supplies, equipment, vendors, maintenance, workspace needs, and building-management coordination.
Coordinate office access, visitors, meeting spaces, technology needs, and other workplace logistics; resolve operational issues that interfere with employees’ work.
Develop and maintain practical office procedures, checklists, and systems that promote consistency, efficiency, security, and accountability.
Coordinate office-related needs and organizational processes with Human Resources, Finance, IT, and other relevant personnel.
Build an understanding of NCOSE departments, priorities, and initiatives, and develop effective working relationships with department leaders and staff.
Identify communication, coordination, accountability, or execution gaps and work with appropriate leaders to address them.
Track organizational initiatives, milestones, deadlines, and decisions, and bring delays, competing priorities, or unresolved issues to the President’s attention.
Facilitate cross-departmental communication and coordination for projects and decisions involving multiple teams.
Promote professionalism, responsiveness, transparency, and responsible stewardship of organizational resources.
Lead or coordinate special projects assigned by the President, from planning through implementation and evaluation.
Conduct research, analyze information, and prepare concise written recommendations for organizational decisions.
Assist with organizational plans, internal processes, management initiatives, and change initiatives, including communication, implementation, and follow-up.
Coordinate preparation and logistics for staff meetings, leadership meetings, and other internal gatherings; help ensure clear objectives, documented decisions, and actionable next steps.
Track meeting action items, follow up with responsible individuals, and help communicate leadership decisions and organizational updates.
Assess office and organizational processes for complexity, inefficiency, duplication, or accountability gaps, and recommend practical improvements.
Support responsible use of organizational time, funding, equipment, and other resources.