Chief of Staff

Reframe Systems•Billerica, MA

16d

About The Position

Reframe Systems is a Physical AI and robotics company focused on making high-performance housing attainable and abundant. It produces volumetric modular buildings at its Andover, Massachusetts microfactory and is expanding its pipeline across North America. The company brings together architecture, robotics, design engineering, software, factory operations, and field delivery to develop a more sustainable and automated approach to housing. The Chief of Staff will work closely with the CEO and executive leadership team as Reframe enters its next phase of growth. This high-impact role sits at the intersection of strategy, operations, and execution. The Chief of Staff will help shape company priorities, lead important initiatives, address complex challenges spanning teams, and take direct ownership of projects and business outcomes. The role calls for someone who can think strategically while also taking a hands-on approach to execution. Success in the role means company priorities are clearly defined and progressing, cross-functional initiatives are executed successfully, growth decisions are thoughtful and data-informed, key business initiatives deliver measurable results, and the CEO and executive team have more capacity to focus on long-term priorities. Reframe Systems is an equal opportunity employer. Applicants must be authorized to work in the United States without current or future visa sponsorship.

Requirements

Experience in strategy, business operations, consulting, general management, or a related leadership role.
Strong business judgment, analytical capabilities, and commercial instincts.
Demonstrated ability to lead complex initiatives and deliver measurable results.
Experience working across functions and influencing stakeholders at different levels.
Comfort operating in fast-paced, evolving environments with competing priorities.
Excellent communication, problem-solving, and organizational skills.
A proactive, hands-on approach and ability to balance strategic thinking with execution.
An entrepreneurial mindset, intellectual curiosity, and willingness to take ownership.
Authorization to work in the United States without the need for current or future visa sponsorship.

Nice To Haves

Experience in high-growth startups, technology, manufacturing, construction, or other operationally complex businesses; this is a plus but not required.

Responsibilities

Partner with the CEO and leadership team to identify and execute the company's most important priorities.
Lead high-impact, cross-functional initiatives from strategy through implementation.
Establish clear goals, accountability, and practical processes that help the organization execute effectively.
Identify challenges, remove obstacles, and keep critical projects moving forward.
Support growth initiatives, including go-to-market strategy, market expansion, and strategic partnerships.
Collaborate with commercial and operational teams to identify opportunities and strengthen customer relationships.
Evaluate markets, customer segments, and business opportunities to inform investment and growth decisions.
Help strengthen marketing, messaging, and customer engagement to support a scalable growth strategy.
Own selected business initiatives with measurable goals and outcomes.
Act as a thought partner to the CEO and executive team on strategic and operational challenges.
Bring structure, clarity, and momentum to ambiguous or emerging priorities.
Coordinate across functions to align stakeholders and drive decisions.
Lead special projects that support company growth and organizational effectiveness.
Help create greater leverage for the CEO and executive team by ensuring important work moves forward.