Chief of Staff

City of New York•East Elmhurst, NY

About The Position

The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed at moving the City toward a smaller jail system without compromising public safety. DOC maintains a safe and secure environment for staff, visitors, volunteers, and people in its custody, and operates facilities and court commands across the five boroughs with more than 7,500 professionals and knowledge experts. The Department seeks a strategic, highly organized, and politically astute executive to serve as Chief of Staff to the Commissioner. Reporting directly to the Commissioner, the Chief of Staff will be a trusted advisor and key partner, ensuring effective coordination, execution, and alignment of agency priorities. The role manages executive operations, coordinates cross-divisional efforts, and ensures accountability across the agency. It requires both strategic and tactical leadership: driving high-level planning while ensuring day-to-day execution aligns with the Commissioner’s vision. The Chief of Staff serves as principal advisor to the Commissioner on policy, operational, and organizational matters; translates the Commissioner’s vision into actionable strategies and measurable outcomes; ensures alignment and coordination among senior leadership; supports external engagements with government officials, community stakeholders, labor partners, and oversight bodies; and leads organizational improvement initiatives as directed by the Commissioner. The position is central to advancing agency priorities, strengthening internal alignment, and enhancing organizational effectiveness.

Nice To Haves

  • At least ten years of extensive managerial, executive, or supervisory experience in correctional or criminal justice administration.
  • Knowledge of laws, regulations, consent decrees, minimum standards, and other legal mandates affecting the field of correction.
  • Advanced strategic planning and performance management expertise, including the ability to synthesize complex information into clear, actionable recommendations.
  • Ability to communicate highly sensitive and complex information clearly and succinctly, orally and in writing.
  • Excellent investigative and communication skills, with strong analytical, research, and problem-solving abilities.
  • Ability to collaborate across diverse teams, build relationships, help develop junior team members, and work effectively with diverse internal and external stakeholders.
  • Proven ability to lead teams, manage projects, and drive results in a fast-paced environment.

Responsibilities

  • Serve as principal advisor to the Commissioner on policy, operational, and organizational matters.
  • Translate the Commissioner’s vision into actionable strategies and measurable outcomes.
  • Manage executive operations and coordinate cross-divisional efforts.
  • Ensure accountability across the agency and alignment and coordination among senior leadership.
  • Support the Commissioner in external engagements with government officials, community stakeholders, labor partners, and oversight bodies.
  • Lead organizational improvement initiatives as directed by the Commissioner.
  • Drive high-level planning while ensuring day-to-day execution aligns with the Commissioner’s vision.
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