Chief of Staff
About The Position
As Chief of Staff to the CFO, you won't be a scheduler or a note-taker. You'll be the person the CFO reaches for when something important has no owner yet — driving it from zero, doing the IC work yourself, and handing it off cleanly once it has a home. The explicit gap this role fills: a generalist who can operate at high speed, get deep on new topics quickly, hold their own with senior leaders, and consistently exceed a high bar of excellence. This is a launchpad. The expectation is that you grow into a bigger role, either within FinOps or as an operator elsewhere in the business. If you're smart, hungry, and looking for the kind of experience that changes your career trajectory, we want to talk.
Requirements
- 5+ years in management consulting, strategy & ops, or business partner-oriented FP&A, with meaningful time in an operating role where you owned outcomes, not just produced analysis
- A track record of doing the IC work yourself; you can point to specific deliverables you personally drove from zero, including the framing, the output, and the outcome.
- Demonstrated ability to work directly with C-suite or VP-level counterparts without a principal running point
- Natural collaboration instincts; you get things done through relationships, not authority, and people find working with you easy
- A high personal quality bar and genuine ambition to grow beyond this role
Responsibilities
- Own zero-to-one and jump ball work — high-priority initiatives that don't yet have a logical internal owner. Drive them from framing through final recommendation or clean handoff. This means doing the IC work yourself: writing the memo, building the model, running the analysis.
- Run the FinOps operating cadence — own the Finance Leadership Team meeting end-to-end (agenda, prep, accountability), design and run leadership onsites and All Hands, and manage goal tracking across the org, surfacing risks before they become problems.
- Support the CFO's external customer relationships — both curated CFO community events and the one-on-one engagements that matter most to ServiceTitan's most strategic customers. Own the logistics, prep, and follow-up that makes those touchpoints consistently high-quality. Over time, develop your own relationships in that network.
- Be the person the CFO defaults to when something important needs to move fast and has no obvious owner.
Benefits
- Flexible time off
- Learning and development opportunities
- Comprehensive onboarding program
- Leadership training
- Peer-nominated awards
- Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
- FSA and HSA
- 401k match
- Telehealth options including memberships to One Medical
- Parental leave and support
- Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
- On demand maternity support through Maven Maternity
- Free breast milk shipping through Maven Milk
- Pet insurance
- Legal advisory services
- Financial planning tools
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
