Chief of Staff

Handspring•New York, NY

1d•$150,000 - $175,000•Onsite

About The Position

Handspring is hiring a Chief of Staff to work directly with the founders and help drive company-wide execution as the company expands its virtual mental health clinic for children, young adults, and families. This high-trust role sits at the center of the company and combines strategic analysis, financial planning, cross-functional initiative ownership, growth and expansion support, and operating execution. The Chief of Staff will build analysis for major business decisions, take ownership of work that lacks a clear owner, and ensure decisions are followed through to completion. The role also includes hands-on operational work, such as updating spreadsheets and presentations, following up on signatures, and addressing denied claims. The position supports Handspring’s plans to launch in new states, develop new care models, grow payer partnerships, and build technology. The Chief of Staff will work closely with the founders and leadership team, with exposure to payers, finance, clinical operations, growth, and the boardroom. The role is based in the New York City area and requires regular work from the company’s office.

Requirements

At least 4 years of experience at a healthcare startup or in healthcare investing, investment banking, management consulting, corporate development, finance, strategy, or business operations.
Experience structuring ambiguity, solving complex problems, and working alongside senior executives.
Based in the New York City area and able to work regularly from the company office.
Strong written and analytical communication skills, including the ability to turn discussions into clear, well-structured documents.
Reliable follow-through and ability to close loops without dropping owned tasks.
Trustworthiness and discretion when handling sensitive information about people, finances, and strategy.
Comfort with variety and ambiguity, including independently structuring problems as priorities change.
Strong interest in company-building and healthcare.

Responsibilities

Lead important cross-functional experiments in patient acquisition, operations, and payer strategy; evaluate results and make successful initiatives repeatable before handing them off.
Develop analysis and models for major decisions, including unit economics, workforce capacity, market entry, and payer contract scenarios.
Own financial planning, including the operating model, annual budget, and rolling forecast; connect headcount and spending plans to revenue plans.
Support fundraising through financial models and diligence materials.
Develop business cases for new service lines, including market sizing and financial modeling.
Coordinate clinical, credentialing, growth, and payer workstreams for new state launches.
Prepare board decks and investor updates, compile supporting numbers, and complete follow-ups after meetings.
Help establish and manage processes for setting company goals, tracking progress, and keeping the leadership team aligned.
Take ownership of cross-functional work that does not yet have an owner and ensure decisions and projects are followed through to completion.
Handle hands-on operational tasks, including spreadsheet and slide updates, chasing signatures, and following up on denied claims.