Chief of Staff

Edward Jones

7d

About The Position

The Chief of Staff serves as a key advisor and partner to the Head of the U.S. & Canada Business Units, translating leadership priorities into action, supporting informed decisions, aligning stakeholders, and driving progress on strategic and operational objectives. The role connects enterprise strategy to segment execution, helping identify growth opportunities, shape priorities, influence resource allocation, and drive accountability for business outcomes.

The Chief of Staff develops, implements, and evolves business initiatives and accountability processes across a broad portfolio of priorities. Work includes strategic planning, performance management, executive communications, governance support, leadership team effectiveness, cross-functional coordination, and executive service and response management. The role requires strong judgment, discretion, prioritization, communication, and the ability to drive timelines and influence outcomes in a highly matrixed organization.

The position builds enterprise relationships to connect initiatives, identify risks and opportunities, align stakeholders, and enable execution for the U.S. & Canada Business Segments. It supports the Head of U.S. & Canada Business Segments and related governing bodies by improving clarity, effectiveness, agility, transparency, and accountability across the segment portfolio. Candidates within a commutable distance of the St. Louis, Missouri home office are expected to work in the office four days per week.

Requirements

• Minimum of 6 years of related experience.
• Bachelor's degree.
• Demonstrated ability to solve complex problems with a high degree of autonomy.
• Critical thinking and problem-solving skills, including the ability to synthesize and communicate complex information.
• Strong organization and attention to detail, balanced with the ability to see the broader picture and identify a path forward.
• Strong process and project management skills and a proven ability to execute.
• Flexibility and effectiveness in ambiguous environments, including the ability to work well under pressure.
• Ability to facilitate senior leader planning and strategy discussions, clarify understanding, and translate discussions into key actions.
• Business acumen, enterprise thinking, self-awareness, sound judgment, exceptional communication skills, and the ability to influence outcomes across diverse stakeholders and leaders.
• Intellectual curiosity, a growth mindset, and enthusiasm for helping leaders and teams achieve results.

Nice To Haves

• 11 or more years of related experience.
• Master's degree.

Responsibilities

• Translate enterprise priorities into segment-specific strategies, opportunities, and actions that support growth and business outcomes.
• Strengthen Business Segment Leadership Team effectiveness by fostering alignment, leadership accountability, productive dialogue, and a high-performing, future-focused culture.
• Support the development and execution of strategic plans, growth initiatives, investment priorities, and business cases.
• Identify emerging opportunities, competitive trends, risks, and recommendations to inform segment decisions and priorities.
• Provide decision support through research, data analysis, synthesis of insights, and executive-level recommendations.
• Develop governance routines, operating rhythms, and accountability processes that improve visibility and execution against strategic priorities.
• Develop and shape executive messaging, strategic narratives, and leadership communications about Business Segment direction and priorities.
• Facilitate leadership planning sessions, operating reviews, strategic discussions, and decision-making processes.
• Coordinate across segments, functions, and enabling teams to align priorities, resolve dependencies, and accelerate execution.
• Provide guidance and direction on behalf of the Business Segment Leader to advance work with appropriate stakeholder engagement.
• Partner with the Business Segment Leader to manage priorities, capacity, and operating practices that maximize leadership effectiveness and impact.
• Monitor business performance, operational trends, client and advisor insights, and strategic metrics to identify risks and opportunities.
• Escalate critical issues and facilitate the development of recommendations and action plans.
• Build networks, coalitions, and partnerships across business segments, functions, and enabling teams to translate strategic priorities into coordinated action and measurable outcomes.

Benefits

• Medical and prescription drug coverage
• Dental coverage
• Vision coverage
• Voluntary benefits, including accident, hospital indemnity, and critical illness coverage
• Short- and long-term disability coverage provided at no cost to associates
• Basic life and basic AD&D coverage provided at no cost to associates
• 401(k) retirement plan
• Health savings account
• Flexible spending account
• Ten paid holidays
• 15 days of vacation for new associates beginning January 1 of each year
• Sick time
• Personal days
• Paid day for volunteerism
• Associates may be eligible for bonuses and profit sharing
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior