Chief of Staff

Refold AI • San Francisco, CA

18h • Onsite

About The Position

Refold AI is hiring a Chief of Staff to help shape and scale the company as part of its founding team. Refold’s AI integration delivery layer builds, tests, deploys, and maintains integration workflows inside customers’ products. The company reports 30+ paying enterprise customers, 1,500+ active users, more than 10 million API calls processed daily, and seven-figure ARR.

The Chief of Staff will own the company’s operating rhythm, including leadership meetings, quarterly goals, and board and investor updates. The role also owns financial modeling and performance reporting, takes ambiguous cross-functional projects from start to finish, supports the development of hiring processes and people policies, and acts as a proxy and thought partner for the CEO. Clear written communication is central to the position.

This is an in-office role based in San Francisco, five days a week. Refold describes the opportunity as offering meaningful impact, speed, and ownership at a fast-growing seed-stage company.

Requirements

• 4 to 7 years of experience in strategy consulting, investment banking, startup operations, or as a founder.
• At least 2 years of experience inside an early-stage company.
• Strategic finance fluency, including the ability to build a financial model from scratch, defend assumptions, and translate it into a board slide.
• Demonstrated ability to own and deliver cross-functional projects that lack an obvious owner.
• An on-the-ground network in San Francisco across founders, operators, investors, and candidates.
• Based in San Francisco and able to work in the office five days a week.

Nice To Haves

• Tier-1 consulting experience at McKinsey, BCG, or Bain, including work with growth-stage technology or SaaS clients.
• Experience as a company’s first Chief of Staff or first BizOps hire.
• Experience supporting a Series A or Series B fundraising round from inside the company.
• Daily use of AI tools at work, with examples of processes automated.

Responsibilities

• Run the company operating rhythm, including weekly leadership syncs, quarterly goals, and board and investor updates; own agendas and follow-through.
• Build and maintain the financial model, ARR and pipeline reporting, and fundraising data pack.
• Own ambiguous, end-to-end projects such as new market analysis, pricing changes, vendor and tooling decisions, and partnerships.
• Partner with the recruiting team to scale hiring processes, scorecards, onboarding, and people policies.
• Represent the CEO in meetings when needed and provide candid feedback about gaps or overlooked considerations.
• Write clear decision-making memos.

Benefits

• Founder-level authority to decide where the company shows up and why.
• Opportunity to shape a fast-growing seed-stage company with a real budget and early enterprise deployments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed