Chief of Staff to the Chief Strategy Officer

City of New York • New York City, NY

4d

About The Position

The New York City Department of Transportation (NYC DOT) is seeking a Chief of Staff (COS) to the Chief Strategy Officer (CSO). This role is crucial for ensuring alignment across divisions, facilitating high-impact decision-making, and enhancing internal and external collaboration. The ideal candidate will possess strong communication, program management, and relationship-building skills, along with sound judgment, suitable for a fast-paced public-sector environment. Demonstrated knowledge of New York City's transportation system landscape is expected, and the candidate will work closely with the strategy team on operational and policy issues across all facets of DOT.

Requirements

• Bachelor’s degree from an accredited college and 4 years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position.
• At least 18 months of experience in an administrative, managerial, consultative or executive capacity or supervising personnel performing activities related to the duties of the position.
• Demonstrated knowledge of the transportation system landscape in New York City.

Responsibilities

• Leverage agency policy, intergovernmental affairs, and strategic communication tools to achieve agency goals and impact citywide narrative.
• Support DOT strategic planning and related events.
• Coordinate across senior leadership within the strategy unit and other DOT units.
• Assist in managing the CSO’s administrative needs of the unit.
• Coordinate the development of high-level briefs, speeches, reports, presentations, and responses to internal and external inquiries, as required and in coordination with DOT staff.
• Act as a key liaison with executive staff, City agencies, elected officials, industry stakeholders, advocates, and community partners.
• Support building a positive organizational culture that values transparency, accountability, equity, creativity, and public service excellence.
• Ensure the timely and accurate delivery of information to the CSO, Commissioner, City Hall, and external stakeholders on critical operational and policy issues.
• Provide additional support and strategic guidance on high-visibility programs, including but not limited to accessibility and equity initiatives, Vision Zero, regional projects of significance, sustainability, and agency innovation projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager