Chief of Staff to the CTO

Ron Turley Associates LLC • Glendale, AZ

1d • $110,000 - $120,000 • Onsite

About The Position

RTA is looking for a Chief of Staff to the CTO. This role is the operational backbone of the CTO office, which spans Product Management, Software Engineering, QA, Infrastructure, Site Reliability, and Customer Support. You will own the reporting cadence, drive cross-team coordination, run point on release planning with Marketing, and keep the CTO's time and attention pointed at the things that actually matter. It is part program manager, part operations lead, part executive partner. None of those hats is full-time on its own. Together they are more than full-time, which is exactly the point. We don't do silos. Our four delivery teams (Innovation, Roadmap, Customer Experience, DevOps) work shoulder to shoulder, and the Product Steering Committee keeps us all rowing the same direction. You will be in the middle of all of it. A note up front: we care more about aptitude than checked boxes. If you don't hit every item on the list below but you have the wiring to pick it up fast, apply anyway. The learning curve here is vertical, and the people who thrive in this seat treated their last job as a launchpad rather than a destination.

Requirements

• 2 to 4 years of experience in some combination of: program or project management, release management, agile delivery, executive assistant or business operations support, technical product management, or a prior Chief of Staff role. Title doesn't matter, pattern does.
• Proficient with Microsoft 365 (Outlook, Word, Excel, PowerPoint).
• Experience with virtual collaboration tools like Zoom and Teams.
• Excellent written communication. Clear, structured, no fluff. If your cover letter reads like generic AI output, we will notice.

Nice To Haves

• SaaS background, especially vertical SaaS or B2B with a non-tech-native customer base.
• Working knowledge of agile delivery (scrum, kanban, SAFe, or similar). You don't need to be a certified scrum master, but you should know how a healthy delivery process feels and what breaks it.
• Hands-on with Jira, Confluence, HubSpot, Intercom. Our actual stack.
• Experience supporting a CTO, CIO, CPO, or VP Engineering directly.
• You've built a scorecard or dashboard from scratch (not just maintained someone else's).
• You've run a release train, an incident review, or a leadership offsite.
• Triple Yahtzee if you've sat in board prep cycles, even from the bench.
• Bonus points for each book they've read by Patrick Lencioni.
• AI-native. Uses Claude, ChatGPT, or equivalent every day, and has views on what they're good and bad at. We will ask.

Responsibilities

• Owns the operational drumbeat: weekly C-suite tactical scorecards, Monthly Business Reviews, trimester board materials, and the monthly board-member check-in. Reporting isn't a fire drill, it's a rhythm.
• Builds and maintains the dashboards and metrics that feed the reporting cadence, instead of rebuilding them every cycle from scratch.
• Runs release coordination across Product, Engineering, QA, Customer Experience, and DevOps. Is the connective tissue when handoffs break.
• Partners with Marketing on go-to-market and communications planning for releases. Makes sure customer-facing messaging, enablement, and launch timing line up with what's actually shipping.
• Drives cross-functional initiatives end to end. New QA tooling rollout. AI workflow adoption push. A customer-impacting release. They don't all fit on an org chart, but they all need to get done.
• Preps the CTO for every meeting that matters. Talking points, context, what's changed since last time.
• Drafts internal communications: all-hands updates, board memos, Executive Team briefs, internal announcements. Writes clearly and structurally, with no fluff.
• Is a thought partner. Can push back on a half-baked idea respectfully, in private, before it leaves the room.
• Actively manages the CTO's calendar. Triages requests, defends deep-work time, sequences meetings logically, resolves conflicts before they show up.
• Handles meeting prep and follow-through: agendas built in advance, materials staged, action items captured and chased to completion.
• Supports inbox and Slack triage. Flags what needs attention, drafts responses for review, keeps low-value noise out of the queue.
• Owns travel planning, expense management, and other executive operations hygiene. This is real work, done at a high level, and it frees up CTO focus for the things only the CTO can do.
• Coordinates CTO Team logistics. Offsite planning, leadership team rhythms, executive guest visits.

Benefits

• 401(k) with 6% Safe Harbor match (100% vested day one)
• Flexible PTO model designed to support work-life balance and manager-approved time off
• Cigna PPO and HSA medical plan options with company contributions ($780–$1,950 annually)
• Garner Health HRA program: up to $1,000 individual / $2,000 family reimbursement opportunity
• Wellness rewards up to $350 annually
• Virtual care and mental health support resources
• Company-sponsored benefits including dental, vision, EAP, life, STD, LTD, legal plan, and identity theft protection options
• Additional employee perks, wellness initiatives, and discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed