NORY Chief of Staff to the CEO

NORY • United States, NY

2d • $80,000 - $120,000 • Onsite

About The Position

NORY is seeking its Inaugural Chief of Staff, a vital role designed to extend the CEO's reach and ensure critical work progresses at the highest standard, even in the CEO's absence. This position is for a proven Operator who can transform ambiguous goals into concrete plans and drive them to completion with a high degree of ownership and impact. The role requires a hands-on approach to execution and is intentionally on-site due to the complex, high-touch operations and real-time decision-making involved.

Requirements

• Outcome-Oriented & High-Agency: Results-driven, capable of moving between strategic discussions and hands-on execution without waiting for permission.
• Systematic & Judgment-Driven: Calm and logical under pressure, builds scalable systems, and makes data-driven decisions.
• Reliable, Disciplined & Empathetic: Leads with kindness and empathy while holding teams to clear standards and deadlines.
• Resilient & Adaptable: Thrives in a fast-paced, expanding environment, adapts quickly to shifting priorities, and handles high-pressure situations diplomatically.
• Proven Operator: Ability to take ambiguous goals, turn them into concrete plans, and drive them to completion.

Responsibilities

• Act as a direct extension of the CEO, representing them in internal meetings, communicating decisions with clarity and authority, and translating leadership direction into action plans.
• Hold leaders accountable to commitments and timelines, acting as the driver of execution.
• Ensure meetings result in concrete outcomes by tracking decisions, assigning ownership, closing loops, identifying risks, and resolving them before escalation.
• Manage the CEO's calendar, information flow, and preparation, including triaging requests, scheduling, managing travel logistics, and filtering communication.
• Drive execution across the organization for initiatives related to organizational execution, leadership alignment, hiring pipelines, onboarding systems, customer experience escalation, and internal operating rhythms.
• Make priority and scheduling tradeoffs on behalf of the CEO without constant approval, escalating only what truly requires CEO involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed