Chief of Staff - Marketing

MongoDB•New York City, NY

20h•Hybrid

About The Position

The Chief of Staff to the Chief Marketing Officer (CMO) is a senior operator who oversees the operations of a 300+-person global marketing organization. You will design and own the operating system that enables MongoDB's marketing function to scale and move with speed, alignment, and discipline. You will represent the CMO across the org and resolve cross-functional friction without escalation. This role can be based out of our New York City, Palo Alto, or San Francisco office.

Requirements

8-12 years across top-tier management consulting and/or senior operating roles inside high-growth B2B SaaS companies
Proven experience as Chief of Staff, Head of Marketing/Business/Sales Operations, or senior strategy and operations leader at a $1B+ revenue technology company
Demonstrated ability to operate at the executive level — experience in executive staff meetings and cross-functional forums, with the ability to navigate without authority
Exceptional written communicator — ability to produce board-ready output with crisp narratives and translate complex strategy into simple messages
AI-native operator — fluent use of AI across drafting, synthesis, and analysis, with a mindset of agents and automation
Strong systems thinker — ability to see how pieces fit together and design for scale
Low ego, high judgment — focus on moving the org forward by building collaborative relationships and managing through influence
High EQ — ability to read the room, anticipate friction, and broker alignment before issues escalate
Discretion at the executive level — ability to operate as the trusted confidant of the CMO

Responsibilities

Design and run the operating cadence for the marketing organization, including Marketing Leadership Team meetings, QBRs, offsites, board prep, and executive readouts, ensuring milestones and key deliverables are met and decisions happen on schedule.
Build workback plans and manage risks for major moments (board prep, earnings, QBRs, offsites, executive reviews), ensuring all stakeholders and owners are aligned on what needs to happen and when, and surfacing risks early for course correction.
Operate as an extension of the CMO in key settings, attending leadership and cross-functional forums, providing direction, and making decisions with core goals in mind.
Broker alignment between marketing functions and between marketing and the Sales, Product, Engineering, Customer, and Finance organizations.
Partner with DRIs (Directly Responsible Individuals) who own high-priority cross-functional projects, assisting them with defining and delivering the initiative.
Lead budget, headcount, and operating model governance in partnership with FP&A and People; Track spend/investment against priorities and surface risks early.
Draft important written communications, including board materials, all-hands content, leadership updates, and strategic narratives.
Own the system that tracks every Marketing-owned conversation, business performance, and decision point; conduct monthly trajectory reviews so decisions are made with evidence, not gut, and surface drift before it becomes a problem.