Chief of Staff & Head of Operations and Administration, Ophthalmology Squad and Network
About The Position
This is a critical leadership opportunity to shape a highly volatile, fiercely competitive therapeutic area during a period of unprecedented growth. As the Chief of Staff & Head of Operations and Administration, you will serve as a high impact internal management consultant, trusted advisor, and "capacity multiplier" for the Ophthalmology Squad Leader, Squad, and Network. You will navigate a profound clinical, macroeconomic, and operational evolution in the retinal disease landscape, standing at the forefront of the fight against vision loss. You will lead the operational center of the therapeutic area—seamlessly blending three distinct strategic, operational, and delivery pillars: serving as the Head of Operations; managing a dedicated team of administrative professionals and Operations Managers; and acting as the primary conduit for cross-functional communications and strategy across the Ophthalmology ecosystem.
Requirements
- 10+ years experience in operations, communications, or marketing within the pharmaceutical or biotech industry with a bachelor's degree in a relevant field of study
- Demonstrated operational discipline and strategic field/ customer insight with extensive project management expertise, including leading complex, cross-functional initiatives in a global matrix environment
- Proven ability to apply sophisticated management consulting frameworks to solve complex biopharmaceutical and operational challenges
- Proven experience as a strategic thought partner to senior leaders, with a track record of driving change in complex environments
- Commitment to compliance with all corporate policies and guidelines
Responsibilities
- Serve as a confidential thought partner and high-level proxy for the VP by synthesizing complex cross-functional insights (Legal, Medical, Marketing, etc.) to drive decision-making, while acting as a trusted sounding board empowered to challenge leadership and ensure strategic alignment across the network.
- Manage the design and delivery of the Ophthalmology Therapeutic Area Operating Rhythm (goals, objectives, KPIs, budgets and operational expense and resource management) with cross-functional stakeholders.
- Orchestrate the operational deployment of complex, large-scale initiatives within the Ophthalmology business, while maintaining accountability for the overall health of the Squad and Network.
- Lead the narrative for the VP by drafting core strategic communications that inspire stakeholders, while navigating the matrixed organization through complex change and fostering a connected, humanized culture that prioritizes meaningful collaboration over transactional tasks.
- Lead and develop a high-performing team of three while collaborating across the CPO leadership team to strategically deploy talent and resources in alignment with the evolving needs of a multi-billion-dollar portfolio.
- Facilitate critical discussions around ROI, P&L, and resource trade-offs to drive data-driven investment decisions, while representing squad priorities with senior leadership to influence outcomes through strong executive presence.
Benefits
- A discretionary annual bonus may be available based on individual and Company performance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
