Chief of Staff, Commercial Operations

ev.energy • ,

6d • CA$155,400 - CA$190,400 • Remote

About The Position

As Chief of Staff, Commercial Operations, you'll own the engine that powers ev.energy's commercial team. This is a critical role sitting at the intersection of sales, technology, and cross-functional delivery — responsible for making sure our commercial operation runs with precision, speed, and intelligence.

You'll build and manage the systems, processes, and workflows that enable our Sales and Commercial teams to do their best work, reporting to and closely supporting our SVP Commercial. From RFP coordination to HubSpot ownership, from MEDPICC process governance to bridging the gap between our Engineering and Commercial teams — you'll be the connective tissue that turns great opportunities into closed deals.

This is a role for someone who is equally comfortable in a spreadsheet, a boardroom, and a technical conversation — and who wants to make a real mark on a company at a pivotal moment in its growth.

Requirements

• Proven experience in a senior Sales Operations, Commercial Operations, or Revenue Operations role — ideally in a B2B SaaS, energy, or infrastructure environment
• Exceptional cross-functional skills — you're comfortable working with engineers, commercial leaders, and customers alike
• A process-builder mindset: you see inefficiency as an opportunity, not a frustration
• A genuine AI-first approach to building processes — you default to automation and AI tooling to make workflows scalable and repeatable, not just documented
• Strong analytical skills and confidence working with data to drive decisions
• Highly organised with excellent attention to detail
• A clear, confident communicator — written and verbal
• Comfortable operating with autonomy and making decisions in a fast-moving environment
• Motivated by impact — you want to build something, not just maintain it

Nice To Haves

• Experience in the energy, utilities, EV, home energy management or climate tech sector
• Background in or strong exposure to technical sales or pre-sales environments
• Experience managing or coordinating RFP/tender processes
• HubSpot super admin experience (or equivalent CRM platform at a deep level)
• Strong working knowledge of sales methodologies — MEDPICC, MEDDIC, or equivalent

Responsibilities

• Own the end-to-end coordination of RFP and tender responses across the commercial team
• Build and maintain a library of reusable content, case studies, and technical responses
• Work closely with Engineering, Product, and Commercial teams to produce compelling, accurate proposals that win
• Own ev.energy's HubSpot account as super admin — including pipeline architecture, data integrity, reporting, and integrations, enabling all teams to use it as the 'single source of truth'
• Design and enforce sales processes that give leadership real-time visibility and help the team move deals forward faster
• Identify gaps and inefficiencies in our commercial workflows and fix them
• Champion and embed MEDPICC as ev.energy's commercial qualification methodology
• Train, coach, and hold the commercial team accountable to consistent use
• Use MEDPICC data to provide meaningful pipeline analysis and forecasting to leadership
• Serve as the primary bridge between the Commercial team and our Technology teams — translating technical capability into commercial language and commercial requirements into engineering briefs
• Ensure that commitments made in the sales process are deliverable, and that Technology has the context they need to support deals effectively
• Develop your own deep technical fluency in ev.energy's platform, products, and energy market context
• Support the Sales team in navigating technically complex customer conversations and requirements
• Help the wider Commercial team build technical confidence — through training, collateral, and deal support

Benefits

• up to 10% of your monthly salary, to cover the lease of an EV
• Equity - you'll own a part of the business through our employee equity program
• PTO - 25 days (rising to 30 days based on length of service), plus all public holidays
• Healthcare options - to help keep you and your family in tip-top condition (provided by Canada Life)
• Co-working access via WeWork (if you'd like it)
• Annual 'Team Week' whole company offsite
• L&D allowance of $1,500 per year - everyone is learning, developing and challenging themselves so we have a professional development fund per year for you to learn new skills

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed