Chief of Staff, GTM

Float•Toronto, ON

21d•Hybrid

About The Position

Float is seeking a Chief of Staff to partner directly with the SVP, Go-to-Market (GTM) as their closest strategic partner. This role is designed for a builder who will shape the GTM operating model, cross-functional handoffs, and priority setting/tracking processes. The Chief of Staff will balance high-level strategy with hands-on execution, contributing to quarterly GTM narratives and driving cross-functional initiatives. The position involves working closely with the SVP and leadership team, acting as a thought partner, and representing the SVP in meetings when necessary. A key aspect of the role will be contributing to the scaling of the GTM organization by assisting with interview processes, onboarding, and team rituals.

Requirements

5+ years of experience, ideally combining management consulting (strategy or operations) with hands-on operating experience in a GTM function such as Sales, Marketing, Revenue Operations, or Business Operations.
Experience at a top-tier technology company or fintech, with a strong understanding of how GTM strategy and execution differ in regulated, trust-driven markets.
Based in Toronto and excited to work closely, in person, with the SVP and leadership team.
Highly analytical and comfortable working with data, but focused on using insights to drive decisions and action, not just build dashboards.
Exceptional at bringing structure to ambiguity, with a proven track record of taking loosely defined problems and translating them into clear plans with measurable outcomes.
An outstanding communicator who can seamlessly shift between writing board-ready narratives, executive briefs, and concise updates that drive alignment.
AI-forward and relentlessly curious. You continuously improve the way you work, leverage AI to accelerate execution, and champion practical AI adoption to help the broader team become more effective.
Thrive in high-growth environments where priorities evolve quickly, and you're energized by solving the company's most important problems, regardless of whether they're inside or outside your formal remit.

Nice To Haves

You want a well-defined lane - this role's scope shifts with whatever the business needs most.
You need heavy structure or precedent to operate. There's no existing Chief of Staff playbook here to inherit.
You're looking for an EA or project-coordinator role, this isn’t it.

Responsibilities

Owning the GTM operating rhythm: business reviews, OKR tracking, and leadership/board-ready reporting.
Bridging strategy and execution across Product and GTM, ensuring cross-functional priorities translate into coordinated action and measurable outcomes.
Owning and maintaining single sources of truth, ensuring key information is accurate, actionable, and surfaced to the right stakeholders at the right cadence.
Turning ambiguous priorities into structured plans with clear owners and timelines.
Driving cross-functional initiatives that span Sales, Marketing, Partnerships, and Customer Success.
Helping connect strategy and execution between Product & GTM.
Acting as a trusted thought partner and occasional filter, helping the SVP focus time and energy on what matters most.
Representing the SVP in rooms she can't be in, with enough context to make sound calls in real time.
Helping build the GTM org itself as it scales: interview processes, onboarding, team rituals and everything in between.