Chief of Staff / Communications Strategist

The Vanguard Group•Charlotte, PA

4d•Hybrid

About The Position

Vanguard is seeking an energetic, results-oriented professional to serve as Chief of Staff for a Vanguard Sr leader. This role is a trusted advisor, consultant, and thought partner, operating at the intersection of strategy, execution, and communication. The successful candidate will bring a strong consulting mindset, demonstrated ability to influence senior stakeholders, translate strategy into action, and drive outcomes across a complex, global organization. In addition to core Chief of Staff responsibilities, this role owns and drives Financial Advisor Services Technology's (FAST) Change and Communications strategy, influencing and engaging a 300+ person global technology organization. The successful candidate will bring strong executive presence, exceptional consulting and stakeholder management skills, the ability to translate strategy into action, and a passion for enabling crew to do their best work.

Requirements

Five years of consulting, strategy, or chief of staff experience supporting senior executives required.
Strong written and verbal communication skills, including long-form written communications, presentations, video, and executive messaging.
Proven consulting, advisory, and strategic problem-solving skills, with the ability to influence leaders and navigate complex organizational dynamics.
Interpersonal and organizational savvy with strong stakeholder management capabilities.
Strong organizational skills, resourcefulness, and ability to drive execution through others.
Ability to synthesize complex information, identify key insights, and develop actionable recommendations for senior leaders.
Experience interacting with and acting as a trusted advisor to senior leadership.
Experience influencing senior-level executives on critical business decisions.
Change management, and/or internal communications experience.
Undergraduate degree or equivalent combination of training and experience required.

Nice To Haves

Graduate degree preferred.

Responsibilities

Serve as a strategic partner to help shape priorities, drive focus, and ensure effective execution of FAST’s agenda.
Plan, facilitate, and continuously improve weekly senior staff meetings, enabling presenters to deliver value-added, outcome-oriented discussions.
Support achievement of the Divisional CIO’s development and external presence objectives, including preparation for internal and external engagements such as monthly client interactions, quarterly publications, and monthly LinkedIn communications.
Design and execute high-impact global town halls, ensuring clear messaging, strong engagement, and alignment to divisional and enterprise priorities.
Anticipate risks, dependencies, and opportunities, proactively bringing insights and recommendations to senior leadership.
Define, own, and execute comprehensive change management strategies for large, complex, cross-sub-divisional initiatives (e.g., global delivery and location strategy).
Develop and sustain an enduring internal and external communications approach that ensures crew and leaders at all levels feel informed, connected, and engaged.
Translate complex strategies and initiatives into clear, compelling narratives tailored to diverse audiences.
Create and deliver executive-level communications and materials, including long-form written communications, presentations, and multimedia content.
Partner closely with technology, business, and people leaders to ensure consistency of message and alignment to Vanguard’s values and ways of working.