Chief Of Staff, Channel Sales and Programs

Equinix•Redwood City, CA

14d•$213,000 - $319,000•Onsite

About The Position

This Chief of Staff role sits within the VP Strategy and Transformation team as part of the Office of the Executive support function for the SVP, Global Channel Sales. The Chief of Staff will own the operational orchestration for the function — keeping the team highly organised, aligned, and on track to deliver on the multi-year strategy and transformation initiatives across Global Partner Sales. This is a high-visibility role that requires operational effectiveness, exceptional communication skills, creative problem solving, AI tools usage, and the ability to work effectively across functions, geographies, and seniority levels.

Requirements

8–12 years of experience in Chief of Staff, strategy operations, or executive program management roles within large, global technology or channel-driven organisations
Demonstrated experience supporting C-suite or SVP-level executives — managing complex calendars, stakeholder commitments, and leadership operating rhythms at pace
Exposure to partner, channel, or sales organisations is strongly preferred; an understanding of partner-led GTM motions is desired
Proven track record of running cross-functional programs end-to-end
Experience developing executive-level communications, presentations, and briefing materials for senior leadership and external audiences
Bachelor's degree or equivalent experience preferred
Exceptional organisational and operational discipline — able to manage multiple high-priority workstreams simultaneously without losing detail or pace.
Leverages AI in everyday work
High level of confidentiality and discretion — comfortable operating inside the office of a senior executive and navigating sensitive topics, people matters, and confidential information with sound judgement
Proactive, anticipatory working style
Structured thinker who can take a complex, ambiguous challenge and return a clear, sequenced, owner-assigned point of view that is ready for leadership review
Collaborative and able to build trust quickly across the leadership team and with external stakeholders
Comfortable with ambiguity and pace; able to flex between strategic thinking and operational execution as the situation demands

Responsibilities

Own the end-to-end operating cadence for the SVP and leadership team, including week leadership team calls, quarterly leadership team offsites, and all associated actions and follow-up
Collaborating closely with the Executive Assistant, maintain a forward view of the SVP's calendar; prepare briefing notes for key executive meetings, and be the point of contact, and content lead, for any SVP participation in any CRO All Hands, CRO Managers call or other functional teams’ Town Halls so the SVP is fully prepared for every engagement.
Partner with the Sales Ops leader to ensure all 13-week cadence forecasting content is ready ahead of key meetings and events
Design and facilitate agendas for all forums, ensuring discussions drive to clear decisions and that outcomes are documented and followed through
Monitor and coordinate all actions assigned to the VP, Transformation and SVP, Channel across all key forums, ensuring commitments are delivered on time
Work proactively with internal stakeholders to gather inputs, resolve blockers, and maintain momentum on key priorities
Act as a delegate for the VP, Strategy and Transformation to help drive scale and pace in the business
Build strong working relationships across Sales Operations, Finance, HR, Communications, Marketing and partner functions to support effective information flow and timely decision-making
Take ownership of strategic priorities — scope the problem, run the sprint, and deliver a clear point of view with recommended timelines and accountable owners
Lead or support cross-functional initiatives from planning through to execution, ensuring milestones are met and progress is visible to senior stakeholders
Identify opportunities for process improvement and operational simplification and drive implementation in partnership with the relevant teams
Provide analytical and strategic support to the leadership team, synthesising data and developing recommendations that inform key decisions
Lead content coordination for Quarterly All-Staff calls, Quarterly Leadership offsites, Channel breakout sessions at the annual sales conference (Connect), and any Connect mainstage content for the SVP
In partnership with the Channel communications lead, support the development of SVP communications including written updates, presentations, and targeted messaging for audiences across the Partner Sales organisation
Run the Quarterly and Annual awards program end-to-end, from nominations and selection through to recognition at key events