Chief of Staff: AI & Data Transformation & Analytics

CrossCountry Consulting • McLean, VA

13d • Hybrid

About The Position

This role sits at the intersection of go-to-market execution, internal AI enablement, firm governance, and operating discipline. The Chief of Staff will be responsible for enabling the Practice Leader to operate at their highest level while ensuring the AI & DT&A Practice runs with consistent rhythm and strategic clarity. The ideal candidate should be passionate about AI strategy, business operations, and the role technology plays in transforming professional services. This is an opportunity for a high-caliber operator to grow in a fast-paced, innovation-led environment.

Requirements

• Minimum 8–10 years of experience in management consulting, strategy, or a chief of staff / TMO-type role.
• Deep fluency in AI – as a strategist and operator who can translate between business needs and AI capabilities.
• Proven track record running complex, multi-stakeholder programs at the firm or practice level.
• High-quality professional presentation skills, including excellent writing and executive communication; comfortable presenting to boards, partners, and C-suite.
• Ability to operate independently without close supervision; proactively identifies challenges and recommends solutions.
• Strong command of priorities and deadlines; highly organized with the ability to zoom out to strategy and zoom in to execution.
• Bachelor's degree (or higher).

Responsibilities

• Serve as a Trusted Partner to the Practice Leader, acting as a strategic partner to the Head of AI & DT&A.
• Extend Practice Leader Capacity by driving and supporting strategic initiatives, coordinating with National Service Line and AI Lab team leaders, and owning agendas, materials, and facilitation for leadership forums.
• Maintain Operating Discipline by owning the leadership operating rhythm, including meeting cadences, follow-through, and initiative accountability, and translating priorities into structured plans.
• Drive AI Go-to-Market Execution by serving as the connective tissue between the Practice Leader, Marketing, and BD, driving AI-specific commercial strategy, pipeline hygiene, and GTM Champion engagement.
• Oversee AI Strategy, Investment & Governance by stewarding the firm's AI investment, owning the governance model for use case intake, prioritization, and production deployment, and ensuring AI spend is visible, well-forecasted, and tied to measurable output.
• Partner with FP&A to accelerate the maturity of the financial operating model for the AI Lab and DT&A Practice.
• Develop the AI and DT&A market strategy in partnership with the Practice Leader and Service line leaders.
• Design and own the Lab's AI governance model end to end.
• Partner with FP&A to set annual budgets and goals, establish KPIs, review key metrics, and translate financial reporting into recommended actions.
• Own and run the Lab's operating calendar and leadership meeting rhythm.
• Identify people, process, and operational pain points across the practice, and develop strategies to improve and scale them.
• Lead AI GTM Champion calls and channel management; drive pipeline hygiene and own GTM collateral libraries.
• Track and report on weekly pipeline, won work, revenue, and AI consent metrics.
• Represent AI on the firm-level Strategic Pricing initiative.
• Develop and execute a communications plan for the AI DT&A Practice.
• Work with Operations and practice leadership to execute key change management initiatives.
• Prepare and support materials for SteerCo, Board, Partner meetings, firm townhalls, and Practice Leader calls.
• Build strong relationships with key business and functional leaders across the practice and the broader firm.
• May manage and develop direct reports as the team continues to grow.

Benefits

• Comprehensive healthcare options, including medical, dental, and vision coverage
• Flexible spending accounts
• 401(k) with company matching
• Generous parental and maternity leave policies
• Technology stipends
• Wellness reimbursement programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior