Chief of Service - Ambulatory Care (30645)

Physician Affiliate Group of New YorkNew York, NY
Onsite

About The Position

Physician Affiliate Group of New York (PAGNY) is seeking a Chief of Service - Ambulatory Care to join the group at NYC Health + Hospitals/ Harlem. Harlem Hospital is a significant healthcare provider in Central Harlem and the sole Safety Net Hospital in Northern Manhattan, known for its centers of excellence in Bariatric Surgery, Breast Imaging, and Sexual Assault Forensics. The hospital upholds high healthcare delivery standards through its academic affiliation with Columbia University Vagelos College of Physicians and Surgeons. The mission of NYC Health + Hospitals is to provide comprehensive, high-quality health services to all New Yorkers with compassion, dignity, and respect, regardless of their ability to pay, grounded in social and racial equity. NYC Health + Hospitals is the largest municipal healthcare delivery system in the United States. The Chief of Service – Ambulatory Care will be responsible for providing strategic, clinical, academic, and operational leadership for ambulatory services. This role involves leading clinical providers, setting expectations for medical staff, and providing educational and academic leadership. The position will also support quality improvement, managed care expansion, patient growth, risk management, and compliance. Collaboration with various hospital leadership, including the faculty CMO, Department Service Chiefs, Nursing, and Operational Leadership, is essential. The Chief will participate in faculty recruitment, represent the facility on the NYC Health + Hospitals Ambulatory Care Leadership Council, and engage in facility leadership meetings. Key responsibilities include overseeing ambulatory-care performance metrics, supporting clinic-based research, and identifying/implementing operational improvements to enhance efficiency, quality, access, and patient experience.

Requirements

  • A license to practice Medicine in the State of New York.
  • Board certification in a Medical Specialty.
  • Minimum 10 years of clinical experience.
  • Minimum of 5 years' administrative leadership experience, including medical director responsibilities and supervision of medical staff in a multi-disciplinary outpatient clinical setting.
  • Experience working in an acute-care setting, preferably.
  • Demonstrated experience implementing new operational processes and systems to improve efficiency and clinical performance.
  • Strong leadership, communication, collaboration, and organizational skills.

Nice To Haves

  • MBA/MPH preferred.

Responsibilities

  • Provide strategic, clinical, academic, and operational leadership for ambulatory services.
  • Provide leadership to clinical providers in Ambulatory Care and set expectations for attendings, house staff, and mid-levels.
  • Provide educational and academic leadership.
  • Support quality and performance improvement activities, managed care expansion, patient growth, risk management, and compliance issues.
  • Collaborate with the faculty CMO, Department Service Chiefs, Nursing, and Operational Leadership.
  • Participate in the recruitment process of new faculty and Chiefs.
  • Represent the facility on the NYC Health + Hospitals Ambulatory Care Leadership Council.
  • Participate in Facility Leadership meetings such as the Service Line Meeting, PCMH, ACO, DSRIP, and Finance.
  • Oversee ambulatory-care performance metrics and outcomes.
  • Support clinic-based research and academic initiatives.
  • Identify and implement operational processes and systems designed to improve efficiency, quality, access, and patient experience.

Benefits

  • 401(k) Company Contribution (3% immediately vested, additional 7% after one year of service)
  • Annual Continuing Medical Education (CME) Reimbursement
  • Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days
  • Medical, Prescription, and Dental Coverage
  • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage (2x salary up to $300,000)
  • Additional employee-paid Voluntary Life and AD&D coverage
  • Loan Forgiveness eligibility
  • Medical Malpractice Coverage
  • Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
  • Pre-tax employee-paid contributions for commuting expenses
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